Client Success Associate

folks with up to a minimum of 1 and maximum 3 years of experience in client servicing in an agency.
Don't worry. This is not one of those job posts that expect 5 years of experience from freshers. #LOL
. That said, candidates with a background in agencies, internal communications, sociology and psychology will have an edge.

Driven by excellence, we are looking for a polymath. One who loves solving problems, is
high on EQ and empathy & comes with a high sense of ownership

. Combating refusals with persistence, someone who thrives under pressure.
Excellent ideation, presentation and communication skills are a must along with knowledge of social media

.
Enthusiastic, and unabashedly result-oriented.

If challenges excite & you value integrity, this role is for you. 

If Selected, You Will Be Responsible For:

• Working on key brands and contribute to the creation of digital experiences.
• Working across multiple platforms to drive engagement & teaming up with our writers and designers to create snappy, superbly written & designed creatives to engage existing followers and attract new ones
• Drive content strategy that is in sync with the brand's philosophy and objectives across multiple platforms like LinkedIn, Instagram, and Facebook, and devise strategic content while upholding the creativity standards of our agency.
• Understand stakeholders and create communication for different cohorts
• Possessing the skill to understand client feedback and provide strategic inputs to the design and content teams.
• The ability to establish a rapport and excellent project management skills are a must-have

Wait There Is More

What your workday will look like?

• Campaign content creation on various digital platforms like LinkedIn, Instagram while working closely with design and content teams.
• Developing innovative solutions including content management and maintenance of the brand's digital platforms. Creating buzz around the brand, in order to position it as an employer of choice.
• Preparing reports on a monthly basis with quantitative as well as qualitative analyses of the brand to enhance future strategies.
• Utilize Analytics to analyze and monitor the effectiveness of campaigns.

Who/what are we looking for?

• Proven experience as a Client Servicing team members or a similar role, preferably with an agency background.
• In-depth knowledge of various social media platforms, their functionalities, and best practices.
• Creative mindset with the ability to think outside the box and develop innovative social media strategies.

Phew That's quite something. But don't tell us we never told you

If you've reached here and have survived the Job description, during the interview, do tell us
'Why should we not recruit you?' You heard that right

P.S. We don't like office politics and believe in autonomy to be awesome.

Job location:
Mumbai

Joining:
Immediate (Preferred) but we're cool with a 30 day period.

In case you'd like to know more about who we are, why we started this company, our culture, what kind of food we like or how we spend our day, do check out or visit our page on LinkedIn or log on to
You can also write to

About Us:

Never Grow Up is a Work Culture firm focusing on Employee Engagement, Employer Branding & Communications; that partners with Human Resources & Business Leaders to create an admirable culture & a happy workplace. Our services range from Happiness Surveys to Customized Training Interventions, Internal Communications, CSR Strategy & Digital Content to Office Design. From Engagement Strategy to Execution Calendars and Implementation Support, we have a box full of options that are sure to brighten your day. ★