Chat Support Executive

10 hours ago

Bengaluru, Karnataka, India Suntec Business Solutions Full time ₹ 2,28,120 - ₹ 3,62,330 per year

Key Responsibilities:*

  1. *Customer Support:*
  2. Respond to customer inquiries via live chat, providing accurate and helpful information.
  3. Resolve customer complaints and issues in a timely and professional manner.

  4. Escalate complex issues to senior support agents or technical teams.

  5. *Communication:*

  6. Engage with customers in a friendly, empathetic, and professional manner.

  7. Provide product information, troubleshooting tips, and solutions.

  8. *Issue Resolution:*

  9. Troubleshoot and resolve technical issues.

  10. Follow up with customers to ensure issues are resolved.

  11. *Documentation:*

  12. Document customer interactions and feedback.

  13. Update CRM or support software with customer information and issue resolution details.

  14. *Performance Metrics:*

  15. Meet chat response time, resolution rate, and customer satisfaction targets.

Job Types: Full-time, Permanent, Fresher

Pay: ₹19, ₹30,191.93 per month

Work Location: In person

  • Chat Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Aveon Infotech Full time ₹ 6,80,067 - ₹ 40,80,040 per year

    Job Description: We are seeking a proactive and customer-focused Chat Support Executive to join our growing team. As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, and ensure an exceptional customer experience. Key Responsibilities:...

  • Chat Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Dinoxo Full time ₹ 5,00,000 - ₹ 7,00,000 per year

    Job Title:- Senior Customer Support Executive – Premium Chat Support - 6 Days WFOCustomer Experience (CX) – Premium Support TeamEligibility Criteria:2–4 years of experience in customer support, preferably in banking, fintech, or e-commercePrior exposure to chat-based support, premium customer handling, or escalation resolutionStrong knowledge of...

  • Chat Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India MS One Kee Co . Full time ₹ 22,000 - ₹ 25,000 per year

    Chat Support Executive (Inbound)Work from officeLocation: Hebbal, BengaluruShifts: For Females- Day | For Males- Night or RotationalDetails:Working days: 6 Days working, 1 rotational offExperience: 6 months in Customer service (Voice/ Non-Voice)Salary: 25k CTC, 22k In-handRoles and ResponsibilitiesAbility to engage in communication and build a conversation...

  • Chat Support

    1 week ago

    Bengaluru, Karnataka, India Sigma Allied Services Private Limited Full time

    Job DescriptionDescriptionWe are seeking a dedicated Chat Support representative to join our team in India. The ideal candidate will be responsible for providing exceptional support to our customers through chat, ensuring their inquiries are addressed promptly and efficiently.Responsibilities- Provide timely and accurate responses to customer inquiries via...

  • Chat Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Rapid Works Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Responsibilities:Chat SupportKormangalaDay shiftHindi MandatoryRespond to customer queries via chatMaintain high customer satisfaction ratingsCollaborate with teams for issue resolutionHealth insuranceAnnual bonusProvident fund

  • Chat Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Connect Galaxy Full time ₹ 3,20,000 - ₹ 4,20,000 per year

    We are HiringDesignation : Customer Support ExecutiveProcess : Chat ProcessEducation : GraduatesLanguage : Fluent in EnglishWeekoff : 5 days workingSalary :Fresher - 3.2 lpaExperience - Upto 4.2 lpaExperience : Fresher / ExperienceLocation: Marathahalli, Bengaluru.Roles & Responsibilities :Handle customer queries via chat, email, or non-voice...

  • Chat Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Vipsa Talent Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Seeking a customer support professional with 1–3 years' experience in B2C service via phone, email, and chat. Strong communication, Office-based, rotational your resumes to Aparna

  • Chat Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India Scoresoftlabsopc Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Greetings from Scorelabs Inc We Are Hiring Chat Support Executives urgently required candidates customer Service executive profile for international BPO Male female both required.. immediate joining Sitting profile, No field work.. Required Candidate profileCandidate must be Graduate at least,Post Graduates also required candidates will get full...

  • Live Chat Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Postman Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Type: Full-timeShift: Night shift (aligned with U.S. time zones) Holiday Coverage: required and to be aligned with our current policy on holiday allowance Shift Timing: 6:00 PM – 3:00 AM IST / 9:00 PM – 6:00 AM IST (Rotational) We're launching a pilot live chat support program and looking for a Live Chat Support Specialist to join our growing...

  • Chat Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Sayyam Investments Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Key Responsibilities Respond to the customers queries via chat and mail in a timely and professional mannerTroubleshoot and resolve basic product or service-related issuesMaintain accurate records of customer interactions