Customer Support Executive

20 hours ago


Koramangala, Karnataka, India Elegant Microweb Full time

Your Role:

As a Customer Support Executive, you'll provide exceptional service, troubleshoot issues, and ensure customer satisfaction.

Responsibilities:

Customer Assistance: Promptly address customer inquiries and provide accurate information.

Issue Resolution: Investigate and resolve customer-reported issues efficiently.

Product Knowledge: Develop a deep understanding of our products and services.

Documentation: Maintain detailed records of interactions in our CRM system.

Customer Advocacy: Provide valuable feedback to improve our products and services.

Training and Development: Enhance skills through training sessions and workshops.

Qualifications:

Excellent communication skills in English.

Strong problem-solving abilities.

Basic computer proficiency.

Willingness to work flexible hours.

Job Types: Full-time, Permanent, Fresher

Pay: ₹19, ₹29,279.06 per month

Benefits:

  • Work from home

Work Location: In person


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