BPO Manager

BPO Operations ManagerAprailic is seeking a highly skilled BPO professional to join their team. As a key member of the operations team, you will be responsible for handling customer inquiries and providing exceptional service.Key Responsibilities:Managing customer interactions and resolving issues in a timely and professional mannerProviding accurate and...

International BPO Executive JobWe are seeking a highly skilled and experienced International BPO Executive to join our dynamic team. The successful candidate will be responsible for handling customer inquiries, providing support, and ensuring a seamless client experience in a fast-paced BPO environment.Key Responsibilities:Respond to customer inquiries via...

Location: Mohali, PunjabSalary: 20,100 CTC + 3,000 Night Shift AllowanceQualification: Graduate (Freshers and Experienced welcome)Job Description:Join our team as a Voice Executive and be part of a dynamic BPO environment. Youll handle customer inquiries, provide support, and ensure a seamless client experience. Strong communication skills and adaptability...

Key Responsibilities:Lead the acquisition of new BPO projects both domestic and international, specifically with fixed billing models.Build and maintain strong relationships with potential and existing clients.Plan and execute seamless transition and integration of new accounts into operations.Manage end-to-end BPO operations, ensuring adherence to SLAs,...

Job Title: BPO Executive (Domestic – Voice & Non-Voice)Location: MohaliSalary: ₹12,000 – ₹15,000 (In-hand)Shifts: Rotational (Day & Night)Eligibility: Minimum 12th Pass | Age: 18+Experience: Freshers & Experienced candidates can applyJob Description:We are hiring enthusiastic and customer-focused individuals for our Domestic BPO – Voice & Non-Voice...

Job Title: Assistant Manager – International Process | BPOCompany: ClientLocation: Pune/BangaloreExperience: Minimum 5+ years (with at least 2 years as Assistant Manager/Team Lead – on paper)Team Size Managed: 15–20 FTEsIndustry Preference: International BPO/Service DeliveryRole OverviewClient is looking for an experienced Team Lead with strong...

We're Hiring:**Business Development Manager – US Healthcare RCM Location: Mohali, Punjab (Night Shift, On-site) Employment Type: Full-time Employee Benefits: Free Cab & FoodAlterMed RCM Pvt. Ltd.**is seeking a dynamic and result-driven Business Development Manager (BDM) to spearhead growth in the US Healthcare Revenue Cycle Management (RCM) space.If you...

Assistant Manager – Back Office Operations (HVAC LOB Line of Business)Location: Mohali (100% On-site)Shift: US Shift (4:30pm - 6:30am IST) with All Saturdays working during SummersBackground:This role is pivotal in driving operational efficiency and customer experience for our HVAC business. The Assistant Manager will lead the back office operations for...

WE ARE HIRING | Assistant Manager – Operations (Chat & Email Process) Location: Mohali Process: Non-Voice (Chat & Email) Experience: 2+ years in BPO leadership roles (AM or TL with proven progression) Shift: Rotational (flexibility required) Key Responsibilities: Lead and manage large teams in a non-voice environment Drive operational excellence,...

So what does a Quality Manager really do? Think of yourself as a champion for operational excellence. You will closely monitor program metrics, provide insights and analysis, offer recommendations, and help manage the implementation of service and process improvement programs and efforts. Your contribution will help ensure program metrics and service level...