Chat Support Executive

4 hours ago

Vadodara, Gujarat, India 575bed09-fda1-43f1-b0ff-bae5b2e1f28d Full time ₹ 1,80,000 - ₹ 2,20,000 per year

Job Title: Chat Support Executive

Location: Sardar Estate, New VIP Road, Vadodara

Salary Range: As per company norms

Timings: 10:00 AM to 7:00 PM

About Us:

Mr Technology is a fast-growing eCommerce company dealing in mobile accessories and personalized products. We are looking for a Chat Support Executive who can provide excellent customer service through online chat platforms and ensure smooth communication with customers.

Key Responsibilities:

  • Respond to customer queries through chat support, WhatsApp, and email.
  • Provide accurate information about products, orders, delivery status, and services.
  • Handle order-related issues and escalate technical or complex concerns.
  • Maintain customer records and update details in CRM/Excel.
  • Manage daily chat flow and ensure quick response time.
  • Follow scripts, guidelines, and communication standards.
  • Coordinate with operations, sales, and dispatch teams for query resolution.
  • Work towards customer satisfaction and retention.

Required Skills & Qualifications:

  • Excellent written communication and typing skills.
  • Good understanding of customer service etiquette.
  • Ability to multitask and manage multiple chats at once.
  • Basic knowledge of Excel and order management tools.
  • Problem-solving attitude and customer-first mindset.
  • Experience in chat support or BPO preferred; freshers may also apply.
  • Minimum qualification: HSC or Graduation.

Why Join Us?

  • Friendly and supportive work environment.
  • Opportunity to grow in customer support and operations roles.
  • Learn real-time eCommerce workflows and communication skills.

Job Type: Full-time

Pay: ₹12, ₹18,000.00 per month

Work Location: In person

  • Customer Support Executive

    2 weeks ago

    Vadodara, Gujarat, India DH Consultants Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Responsibilities:* Manage customer queries via phone, email & chat* Resolve issues promptly with empathy & professionalism* Collaborate with teams on product improvements* Maintain high NPS through effective communication

  • Customer Service Executive

    2 days ago

    Vadodara, Gujarat, India Visko Groups Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Customer Support ExecutiveCompany: Xson Experience India Pvt. Ltd.Location: Vadodara, GujaratSalary: ₹15,000 – ₹20,000 per monthExperience: 0 – 2 years (Freshers can apply)Employment Type: Full-timeJob Summary:The Customer Support Executive will be responsible for handling customer queries, providing accurate information, resolving issues...

  • Support Specialist I

    2 weeks ago

    Vadodara, Gujarat, India Qualifacts Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Job Description:Job Description: Responsibilities for Support Specialist IProvide technical support to customers by researching and answering questions, troubleshooting problems, and optimizing software performanceProvide outstanding customer service, including timely, concise, and accurate responses, and proactive customer issue management, while handling...

  • Support Specialist II

    2 weeks ago

    Vadodara, Gujarat, India Qualifacts Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description:Support Specialist •Knowledge/Application•Developing Knowledge; Appropriately makes decisions after receiving some assistance from manager, supervisor, and senior staff and seeks guidance on what to escalate; Meets Ticket Productivity goals and adherence to SLA/SLO requirements; Resolve low to moderate complexity/priority requests with...

  • Support Specialist I

    12 minutes ago

    Vadodara, Gujarat, India Qualifacts Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job Description:Responsibilities for the Support Specialist IProvide technical support to customers by researching and answering questions, troubleshooting problems, and optimizing software performanceProvide outstanding customer service, including timely, concise, and accurate responses, and proactive customer issue management, while handling all customer...

  • Operations Executive

    2 weeks ago

    Vadodara, Gujarat, India Patterns247 Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Role & responsibilitiesThe role of a Operations executive will be to work alongside our US clients and provide virtual assistance for their business via calls, chats and e-mails.Additionally, they need to replicate the clients business like payroll handling, back-office work, e-commerce, sales, content writing, digital marketing etc and work on their...

  • Support Specialist II

    4 days ago

    Vadodara, Gujarat, India Qualifacts Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description:Responsibilities for the Support Specialist IIProvide technical support to customers by researching and answering questions, troubleshooting problems, and optimizing software performanceProvide outstanding customer service, including timely, concise, and accurate responses, and proactive customer issue management, while handling all customer...

  • Customer Care Executive- freshers

    2 days ago

    Vadodara, Gujarat, India ThinkBiz Consulting Full time ₹ 1,32,000 - ₹ 2,40,000 per year

    Hiring for customer care executive - voice/chat/mailLocation - vadodaraImmediate joinerWork from officeF2f interviewNo targetsFreshers hiringDomestic bpoSend cvJob Types: Full-time, Permanent, FresherPay: ₹11, ₹20,000.00 per monthBenefits:Health insuranceProvident FundWork Location: In person

  • Business Support Executive

    2 weeks ago

    Vadodara, Gujarat, India Master Spellers Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionMaster Spellers offers a dynamic and engaging platform for learning the English language through a competitive and interactive approach. With unique and challenging rounds, it aims to strengthen vocabulary, comprehension, and articulation skills among students. The competition encourages self-motivation and inspires excellence by making...

  • Senior Executive – Customer Support

    5 days ago

    Vadodara, Gujarat, India RR Manpower Management Services Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Title: Senior Executive – Customer Support (IT Services)Location: [Insert Location]Department: IT Services / Customer SupportReports To: Team Lead – Helpdesk / Manager – IT ServicesEmployment Type: Full-timeJob Summary:We are seeking an experienced and customer-oriented Senior Executive – Customer Support (IT Services) to lead support activities...