Customer Service Executive

8 hours ago

Vadodara, Gujarat, India Visko Groups Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Title: Customer Support Executive

Company: Xson Experience India Pvt. Ltd.

Location: Vadodara, Gujarat

Salary: ₹15,000 – ₹20,000 per month

Experience: 0 – 2 years (Freshers can apply)

Employment Type: Full-time

Job Summary:

The Customer Support Executive will be responsible for handling customer queries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience across communication channels such as phone, email, or chat.

Key Responsibilities:

  • Handle inbound and outbound customer calls, chats, and emails.
  • Provide accurate information about company products, services, and policies.
  • Resolve customer complaints or escalate complex issues to senior staff.
  • Maintain customer records and update databases regularly.
  • Follow up with customers to ensure satisfactory resolution of issues.
  • Achieve daily/weekly performance and quality targets.
  • Collaborate with internal departments to enhance customer satisfaction.
  • Maintain professionalism and empathy while interacting with customers.

Required Skills:

  • Excellent verbal and written communication skills (English, Hindi, Gujarati preferred).
  • Basic computer knowledge and familiarity with CRM tools.
  • Strong problem-solving and interpersonal skills.
  • Ability to handle pressure and maintain a positive attitude.
  • Good listening skills and customer-centric mindset.

Qualifications:

  • Minimum 12th pass / Graduate in any discipline.
  • Prior experience in a BPO / Customer Service role will be an added advantage.

Working Hours:

  • 9:00 AM – 6:00 PM (Monday to Saturday)
  • Sunday fixed off

Benefits:

  • Fixed salary with performance incentives
  • Friendly work environment
  • Career growth opportunities

Job Types: Full-time, Fresher

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

  • Customer Service Executive

    1 week ago

    Vadodara, Gujarat, India TRUCKGURU LLP Full time ₹ 1,68,000 - ₹ 2,52,000 per year

    Job Title: Customer Support & Sales Executive – (Truck Rental Services)Company: TruckGuru – India's Trusted Online Truck Booking PlatformLocation: Vadodara, GujaratJob Type: Full-timeSalary: Performance-based with incentive opportunitiesAbout the Company:TruckGuru is a leading online truck booking platform revolutionizing the logistics industry in India....

  • Customer Service

    2 weeks ago

    Vadodara, Gujarat, India Pulse Angle Full time ₹ 7,20,000 per year

    We are seeking a reliable and proactive Customer Service & Admin Executive to support our clients with their day-to-day communication and administrative needs. The role involves daily coordination with customers, managing enquiries, and assisting with administrative tasks on their behalf. Strong communication skills and professionalism are essential, as you...

  • Customer Service Executive

    2 weeks ago

    Vadodara, Gujarat, India H&M Virtual Services Pvt. Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Location: Vadodara, Gujarat (ONSITE) Shift Timing: 4:30 AM - 1:30 PM IST (Early Morning Shift) Full-time 6 Days a Week Salary: Competitive Incentives Growth Opportunities About Us H&M Virtual Services Pvt Ltd. is one of the leading offshore service providers for Australia's booming solar industry. Based in Vadodara, Gujarat, we support Australian solar...

  • Customer Service Executive

    2 weeks ago

    Vadodara, Gujarat, India Gowrie Healthcare Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    PRIMARY RESPONSIBILITIESAttend to and resolve queries received on phone, emails and fax from customers, sales and credit control departmentsAttend to complaints in accordance with the company's guidelines and policyCoordinate with various departments to resolve queries within a stipulated time frameChase deliveries with the transport/courier companies and...

  • Executive-Customer Service

    7 hours ago

    Vadodara, Gujarat, India PSA BDP Full time US$ 80,000 - US$ 1,20,000 per year

    Job DescriptionAbout PSA BDPPSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.We are a team that celebrates our unique diversity and close-knit community...

  • Customer Relations Executive

    4 weeks ago

    Vadodara, Gujarat, India HR Yaar Full time

    Job Title: Customer Relationship ExecutiveLocation: Andheri, MumbaiIndustry: Luxury Real EstateExperience: 1+ yearsRole Overview:We are seeking a polished, customer-oriented Customer Relationship Executive to be the face of our luxury real estate development. The ideal candidate will welcome and host prospective clients during their property visits, ensuring...

  • Customer Service Representative

    1 week ago

    Vadodara, Gujarat, India Employee Relations Associates Technology Private L Imited Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    JOB SUMMARY: Customer service positions availableLooking for a career opportunity in customer service with a proven industry leader? Our Breach Notification, Cyber and Data Resilience BN practice is now hiring for full-time Call Center Representative positions in our contact center.As Call Center Representative, your primary focus is handling inbound phone...

  • Customer Service Team Member

    2 weeks ago

    Vadodara, Gujarat, India TRUCKGURU LLP Full time ₹ 11,000 - ₹ 25,000 per year

    Job Title: Team Leader – Customer Support & Sales (Truck Rental Services)Company: Freight Yodha – Strength in FreightLocation: Vadodara, GujaratJob Type: Full-timeSalary: Fixed + Performance-based incentivesAbout the Company:Freight Yodha is a new-age logistics brand committed to transforming the way India moves goods. Backed by advanced technology and...

  • Customer Service Representative

    4 weeks ago

    Vadodara, Gujarat, India TalentBridge Full time

    Key Responsibilities: Respond to customer inquiries via phone, or email. Provide timely and accurate solutions to customer issues. Escalate unresolved queries to the appropriate internal teams. Maintain customer records and document interactions. Collaborate with cross-functional teams to enhance customer experience. Adhere to internal processes and SLAs. ...

  • Customer Service Representative

    2 weeks ago

    Vadodara, Gujarat, India TalentBridge Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Key Responsibilities:Respond to customer inquiries via phone, or email.Provide timely and accurate solutions to customer issues.Escalate unresolved queries to the appropriate internal teams.Maintain customer records and document interactions.Collaborate with cross-functional teams to enhance customer experience.Adhere to internal processes and...