DIY Team Member

2 weeks ago


Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Description
Responsibilities:

· Contact potential customers to inform them about the account using scripts

· Answer questions about products or the company

· Ask questions to understand customer requirements and close sales

· Enter and update customer information in the system database

· Take and process orders in an accurate manner

· Handle grievances to preserve the company's reputation

· Go the "extra mile" to meet sales quota and facilitate future sales

· Keep records of calls and sales and note useful information

Requirements:

· Graduate in any stream

· Good knowledge of stock broking business

· Ability to learn about products and services and describe/explain them to prospects

· Excellent knowledge of English

· Excellent communication and interpersonal skills

· Cool-tempered and able to handle rejection

· Outstanding negotiation skills with the ability to resolve issues and address complaints

· Past experience of working as telesales representative and track record of successfully meeting sales quota preferably over the phone will be a plus


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