DIY Team Member
2 weeks ago
Responsibilities:
· Contact potential customers to inform them about the account using scripts
· Answer questions about products or the company
· Ask questions to understand customer requirements and close sales
· Enter and update customer information in the system database
· Take and process orders in an accurate manner
· Handle grievances to preserve the company's reputation
· Go the "extra mile" to meet sales quota and facilitate future sales
· Keep records of calls and sales and note useful information
Requirements:· Graduate in any stream
· Good knowledge of stock broking business
· Ability to learn about products and services and describe/explain them to prospects
· Excellent knowledge of English
· Excellent communication and interpersonal skills
· Cool-tempered and able to handle rejection
· Outstanding negotiation skills with the ability to resolve issues and address complaints
· Past experience of working as telesales representative and track record of successfully meeting sales quota preferably over the phone will be a plus
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