Operations Intern

2 days ago


Pune, Maharashtra, India Frido Full time ₹ 2,50,000 - ₹ 4,00,000 per year

We are looking for an Intern who will primarily work on customer ticketing and reshipment processes using software Georgios/Uniware

Location: Vadgaon Maval, Pune

Duration: 3 months

Key Responsibilities

·      Manage and resolve customer tickets raised on Georgios' software.

·      Track reshipment requests and ensure timely processing.

·      Maintain accurate records of ticket status and follow-ups.

·      Coordinate with internal teams to resolve customer concerns efficiently.

Requirements

·      Pursuing a bachelor's degree (BBA, B. Com, or similar) or a recent graduate.

·      Good communication and problem-solving skills.

·      Basic understanding of customer service and operations.

·      Comfortable working with software tools and MS Excel/Google Sheets.

·      Attention to detail and ability to multitask.



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