Customer Service Manager

1. Take ownership of customer issuesCustomer service reps must take ownership of the customer's problem and be the single point of contact for all inquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made.2. Troubleshoot problems and drive resolutionsIt's important for a service rep to follow a...

Responsibilities & Key DeliverablesProviding inputs to the product development team during proto- stage to improve Serviceability and Maintainability (DFS.Ensuring System Readiness for Parts before seeding / Launch of new Products. (Creating Service kits, Child parts nos. Define preliminary inventory norms for Warehouse and Dealerships.Develop and Update...

Territory Manager-Customer Care Responsibilities & Key Deliverables Providing inputs to the product development team during proto- stage to improve Serviceability and Maintainability (DFS.Ensuring System Readiness for Parts before seeding / Launch of new Products. (Creating Service kits, Child parts nos. Define preliminary inventory norms for Warehouse and...

ROLES AND RESPONSIBILTY:Assist in maintaining strong customer relationships through calls, emails, and follow-ups. Handle customer queries, complaints, and coordinate with departments for quick resolution. Maintain customer data and prepare reports for management. Support in customer engagement activities, events, and feedback collection. Assist...

Servicing or Maintenance•Related to Heavy Engineering Machinery and Capital good•Managing entire service and customer care operation•Troubleshooting and ensuring smooth running of the Machine•Good documentation & communication Service planning

Job descriptionCompany DescriptionNetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -Work...

Role & responsibilities - Greeting customers scheduling service appointments- Analysis needs and requirements- Handling of difficult customer & negotiation- Follow-up after delivery, build customer relationship- Build customer database- Writing service orders and descriptions of problems and repairs- Translating customers repair problems into...

Company DescriptionAmara Raja Energy & Mobility Ltd. is India's largest manufacturer of lead-acid batteries, serving both industrial and automotive applications in the storage battery sector. Renowned for its high-quality products, the company stands as a leader in the industry, driving innovation and reliability in energy storage solutions. Potential...

*Job Overview*We are seeking a Customer Care Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.*Duties*Handle incoming customer inquiries via phone, email, and live chatAssist customers with product information, orders, and issue resolutionProcess orders accurately and...

Job Title: Assistant Manager - Automobile Service DepartmentReports to: ManagerJob Summary:We are seeking an experienced and skilled Assistant Manager to join our Automobile Service Department. The successful candidate will be responsible for managing the day-to-day operations of the service department, ensuring excellent customer service, and leading a team...