
Customer Care Executive
7 days ago
*Job Overview*
We are seeking a Customer Care Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
*Duties*
Handle incoming customer inquiries via phone, email, and live chat
Assist customers with product information, orders, and issue resolution
Process orders accurately and efficiently
Upsell products and services to customers where appropriate
Conduct data entry tasks to update customer records
Communicate effectively with customers in English and Spanish
Analyse customer needs to provide tailored solutions
*Qualifications*
Proficient in English and Spanish (Bilingual)
Excellent phone etiquette and communication skills
Ability to multitask and work in a fast-paced environment
Strong analytical skills to understand customer requirements
Previous experience in customer service is desirable
If you are a multilingual individual with a passion for delivering exceptional customer care, we invite you to apply for the Customer Care Specialist position.
Job Type: Full-time
Pay: ₹8, ₹29,016.04 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
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