Customer Support Executive

2 weeks ago


Navi Mumbai, Maharashtra, India Calibehr Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are hiring for Banking Process - On Bank Payroll

Role & responsibilities

  • Engage with customers to recover outstanding dues through phone calls and other communication channels.
  • Negotiate payment plans and settlements while maintaining a professional demeanor.
  • Update customer records and track collection progress.
  • Work closely with the collections team to achieve recovery targets.

Preferred candidate profile

  • Proficiency in English and proficiency in any of the local languages i.e. Telegu, Kannada and Gujrati
  • Must be comfortable with rotational shifts & week-offs
  • Strong negotiation and persuasion skills.
  • Ability to handle pressure and meet targets.
  • Excellent communication skills with a focus on customer engagement.
  • Strong analytical and problem-solving skills.


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