Support Lead

14 hours ago


S ANNA SALAI CHENNAI NA CORPORATE OFFICE CORPORATE OFFICE TN NORTH TAMIL NADU, India Muthoot Fincorp Full time ₹ 40,00,000 - ₹ 80,00,000 per year

Main Tasks

  • Pre-Live and Post Live Support
  • Application monitoring and maintenance
  • Follow up on issues raised through ticket system
  • Vendor and user coordination

Areas of Responsibility 

  • Single point of contact for Business Core Users during UAT and Go Live
  • Co-ordination with QA/BA/Development team and Business Users during UAT and Live support (Work with cross-functional team)
  • Problem Solving and Troubleshooting skills
  • Foresight to anticipate and address potential issues before they become real issues

Skill Sets 

  • Oracle SQL, PL/SQL
  • Advanced Excel
  • Japer Reporting tool
  • Good Knowledge of Troubleshooting, and Support of Web-based applications
  • Desired: Experience in Finnone lending software


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