Lead - Application Support
14 hours ago
Roles & Responsibilities
Job Description
In this role, you will work as an application support engineer L2 for the Run the Mutual Fund Production Applications. The position will be responsible for maintaining High system uptimes, superfast response times. Technology support for Internal and external stakeholders along with compliance/audit/infosec support
Roles & Responsibilities
Candidate should be able to work as part of the IT Run team supporting Production, UAT, TEST, QA and Dev environments.
Meeting SLA`s of Uptime, response time and throughput as defined by business
Troubleshooting issues and supporting the internal and external customers.
Writing and debug shell/python scripts for automating jobs
Deployment of application) manually and through Jenkins like automation tools.
Support DR Environment just like the Primary environment.
Basic understanding of website and SSL certificates
Ready to learn application techno-functional knowledge and become a subject matter expert for IT support function.
Document technical knowledge in forms of Architecture diagrams, SOP's etc.
Proactive monitoring of critical transaction logs and metrics using self-written scripts, email alerts and enterprise grade log monitoring applications.
Ensure all the systems are patched with the latest approved releases on the linux server, windows servers, databases as well as applications.
Mandatory Skills :
Application Support, incident management, software development
Desirable Skills :
Software Architecture, Software Design, Software Development
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