Application Support Team Lead

Application Support Manager with 4–6 yrs for on-site role in Mumbai. Must lead L1/L2 teams, manage 24x7 mission-critical support, ensure SLA adherence, handle incidents, RCA, SOPs, ITIL processes & continuous improvement. Strong comm. skills needed.

Role Overview:The Application Support Team Lead is responsible for managing a team of support consultants (1st–3rd line) to ensure smooth operation of application support services. This role focuses on incident resolution, process improvement, and maintaining high levels of customer satisfaction.Key Responsibilities:Team Leadership: Lead, mentor, and coach...

Company DescriptionVitality specializes in providing Knowledge and Business Process Outsourcing services for companies in the US, UK, and Australia. We are more than a service provider; we are a committed partner dedicated to making a valuable difference to your business. With our customer-focused approach and desire to understand customer needs, we offer...

As a Team Lead – Technical Support, you will oversee a team of technical supportagents, ensuring high-quality service delivery, adherence to SLAs, and continuousprocess improvement. You will act as a bridge between management and the supportteam, monitoring performance, mentoring team members, and ensuring customersatisfaction.Required Candidate...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and...

Dear All,Greetings of the dayHurry up currently we are having urgent opening for the position of Application Support Engineer with one of a leading International Investment Banking company.Experience - 5 to 9 YearsLocation - Thane (Hybrid)ResponsibilitiesTechnical & Behavioral CompetenciesTechnical QualificationAbility to multi-task, work under pressure &...

Lead Applications Scientist, Hair CareCroda is a FTSE100 organisation focused on our purpose of Smart Science to Improve Lives. With a market capitalisation of ~£6 billion and nearly 6,000 employees globally, our smart science is found in products that touch our lives every day. As the name behind some of the world's most successful brands, we are...

We are seeking a proactive and detail-oriented Application Support Engineer to join our team. You will be responsible for monitoring, troubleshooting, maintaining, and supporting critical applications in a production environment. This role requires strong experience in application monitoring (Dynatrace, Grafana), database querying (SQL), and Linux system...

We're Hiring: Team Lead ITIL Certified Location: Worli & Navi Mumbai (On-site) Experience: 7+ Years Job Type: Full-Time Certification Required: ITILAre you an experienced IT professional with a passion for leadership and process excellence? We're looking for a Team Lead (ITIL Certified) to join our dynamic IT operations team. Key Responsibilities:Lead and...