Chief of Staff – Office of the CTO

4 days ago

Bengaluru East Karnataka, India Xoxoday Full time ₹ 15,00,000 - ₹ 25,00,000 per year

About The Role
We are seeking a highly organized, strategic, and execution-driven Chief of Staff to the CTO. This role will serve as the CTO's right hand, ensuring that technology initiatives are well-planned, coordinated, and delivered effectively. The Chief of Staff will drive operational excellence, provide program oversight, and enable the CTO to focus on high-impact leadership priorities.

This is a unique opportunity to sit at the intersection of technology, business strategy, and execution, helping scale our engineering organization and ensuring the successful delivery of our technology roadmap.

Responsibilities
Delivery & Execution

  • Oversee the execution of key technology initiatives, ensuring on-time delivery and adherence to scope and quality.
  • Build and maintain delivery dashboards, KPIs, and reporting mechanisms for executive visibility.
  • Proactively identify risks, dependencies, and bottlenecks; drive alignment and solutions with stakeholders.
  • Champion best practices in program management, agile execution, and delivery frameworks.

Project Planning & Roadmap Management

  • Partner with the CTO and tech leadership to translate strategic vision into actionable project plans.
  • Run planning and prioritization cycles (quarterly/annual), ensuring alignment between product, engineering, and business needs.
  • Manage resource allocation trade-offs and maintain a central source of truth for all technology projects.
  • Track and communicate progress against roadmap milestones.

Coordination & Leadership Support

  • Serve as a coordination hub across engineering, product, design, and business functions.
  • Prepare CTO for leadership forums, reviews, board updates, and external engagements with concise briefs and data-driven insights.
  • Organize and facilitate leadership meetings, ensuring discussions are structured, outcomes are documented, and follow-ups are executed.
  • Drive cross-functional alignment on technical priorities and ensure organizational focus.

Strategic Initiatives & Special Projects

  • Lead cross-functional projects that cut across multiple teams and don't have a clear owner.
  • Partner with the CTO on org design, scaling processes, and operational improvements.
  • Support change management initiatives to improve efficiency and collaboration across the technology organization.

Qualifications

  • 8+ years of experience in program management, strategy, or operations within a technology-led organization.
  • Strong track record of driving delivery of large, complex, and cross-functional initiatives.
  • Exceptional organizational and stakeholder management skills.
  • Excellent written and verbal communication skills, with the ability to distill complexity into clear updates.
  • Experience working closely with engineering and product leaders; strong understanding of software delivery practices.
  • Proven ability to balance strategic thinking with hands-on execution.
  • Bonus: Prior experience as Chief of Staff, Technical Program Manager, or Strategy/Operations leader in a scaling tech company.

Success Metrics

  • High % of roadmap initiatives delivered on time, within scope, and with quality.
  • Improved organizational alignment across technology and business stakeholders.
  • Increased visibility and predictability of technology execution.
  • Positive feedback from CTO and leadership on efficiency and support.

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