Founder's Office

2 days ago


Bengaluru, Karnataka, India Flexiple Full time ₹ 6,00,000 - ₹ 12,00,000 per year

About Flexiple

Flexiple is the only hiring solution companies need to discover, evaluate, and hire dream developers & designers. Our invite-only talent network, handcrafted assessments, and a search engine powered by 30+ data points make us a must-have for every company. With over 600,000 monthly visitors, a talent network of 45,000 professionals worldwide, and $7.5M+ in freelancer payouts, we've helped 240+ companies scale with top talent. We are now on an ambitious journey to scale to $50M revenue by 2026, and we're looking for a driven Customer Success Manager to own client relationships, retention, and growth.

What You'll Do

  • Client Ownership: Build and manage end-to-end client relationships—onboarding, retention, conflict resolution, and satisfaction.

  • Revenue & Contracts: Manage invoicing, collections, contract renewals, and expansions, ensuring smooth revenue operations.

  • Account Growth: Identify upsell opportunities, secure referrals, and communicate Flexiple's value to stakeholders.

  • Talent & Engagement: Work closely with internal teams to manage talent experience and client perception.

Who You Are

  • Education/Background: B.Tech or strong technical understanding; experience in domains preferred.

  • Location: Presently in Bengaluru

  • Experience: 2–4 years in Customer Success, Account Management, or client-facing roles in services/tech.

  • Skills:

    • Commercial acumen: client engagement, billing, contracts, renewals.

    • Self-starter: ability to create structured processes from scratch.

    • Problem-solver: handles conflicts and escalations effectively.

Why Join Us

  • Work directly with founders and leadership.

  • High-impact role shaping client success and revenue.

  • Flat, collaborative culture with accelerated learning.

  • Comprehensive corporate benefits.

  • Chief Happiness Officer: Rocket keeps energy high and stress low.



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