Export Sales Coordinator
2 days ago
Qualifications & Experience:
- Education: BE / B.Tech – Electrical / Mechanical, Business Administration / International Trade (MBA preferred).
- Experience: 2–5 years in export coordination, preferably in a manufacturing or wire/cable industry.
Key Responsibilities:
1. Sales Coordination & Order Management:
- Coordinate with international customers, agents, and internal departments (production, dispatch, accounts, logistics) for order processing and execution.
- Prepare and manage sales quotations, proforma invoices, and sales orders.
- Follow up on customer inquiries, order confirmations, and delivery schedules.
- Maintain and update customer databases, order tracking sheets, and sales reports.
2. Export Documentation & Compliance:
- Prepare and verify all pre- and post-shipment export documentation, including invoices, packing lists, certificates of origin, LC (Letter of Credit) documents, shipping bills, etc.
- Coordinate with CHA (Custom House Agents), freight forwarders, and banks for export formalities and documentation.
- Ensure compliance with export rules, customs regulations, and country-specific requirements.
3. Logistics & Dispatch Coordination:
- Coordinate dispatch plans with production and logistics teams to ensure timely shipment.
- Track and monitor shipments until delivery and resolve any transit or customs-related issues.
- Manage container bookings, freight negotiations, and transport arrangements.
4. Customer Relationship Management:
- Maintain effective communication with customers regarding order status, documentation, and post-shipment updates.
- Handle customer complaints or issues professionally and coordinate solutions internally.
- Support the export sales team in customer development and new business opportunities.
5. Reporting & Analysis:
- Prepare periodic export sales reports, performance dashboards, and shipment summaries.
- Monitor payment terms and coordinate with finance for realization of export proceeds.
Job Types: Full-time, Permanent
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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