Back Office Sales Officer

5 hours ago


Anand, Gujarat, India Infinium Pharmachem Pvt Ltd Full time ₹ 40,00,000 - ₹ 80,00,000 per year

INFINIUM PHARMACHEM LIMITED is an NSE Listed, well-known Pharmaceutical Intermediates & APIs manufacturing company established in 2003.

Back Office Sales Officer (Female)

Qualification: MBA – Marketing

Experience: Minimum 3 years in Back Office Sales / Inside Sales / Customer Support roles

Location: Corporate Office – V.V Nagar, Anand, Gujarat

Job Description:

  • Handle and respond to customer inquiries, emails, and calls promptly.
  • Prepare and share quotations, proforma invoices, and sales-related documents.
  • Maintain and update customer databases, sales records, and follow-up sheets.
  • Coordinate with the Production, Dispatch, and Logistics teams to ensure timely order processing and delivery.
  • Support the Sales Team with documentation, order confirmations, and client follow-ups.
  • Assist in drafting business proposals and sales presentations as required.
  • Ensure proper documentation and adherence to company policies and procedures.
  • Maintain strong relationships with existing clients and provide excellent customer service.
  • Track pending payments and coordinate with clients for timely clearance.

Skills Required:

  • Strong customer service and client-handling abilities.
  • Excellent written and verbal communication skills.
  • Good knowledge of MS Office (Excel, Word, PowerPoint) and email drafting.
  • Strong follow-up, coordination, and documentation skills.
  • Ability to multitask and manage time effectively.
  • Attention to detail and problem-solving abilities.
  • Ability to work in a fast-paced environment under time-bound tasks.

Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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