Customer Support Executive

1 day ago


Bhopal, Madhya Pradesh, India FAST2SMS Full time ₹ 1,56,000 - ₹ 2,40,000 per year

Job Description:

Location: Bhopal, Madhya Pradesh

Salary: ₹13,000 – ₹20,000 per month

Experience: Minimum 2 years in customer or technical support, preferably in bulk SMS or telecom services

Job Summary:

Fast2SMS is seeking an experienced and dedicated Customer Support Executive to manage customer queries, resolve issues, and provide assistance related to our Bulk SMS platform. The ideal candidate will have a solid background in support roles, excellent communication skills, and a good understanding of bulk messaging platforms.

Responsibilities:

  • Provide prompt and professional support via phone, email, and chat
  • Resolve technical and non-technical issues related to SMS delivery, sender ID, DLT registration, and API integration
  • Guide customers through platform usage and troubleshoot problems
  • Coordinate with the technical team for issue resolution and feedback
  • Maintain records of customer interactions and follow-up as needed
  • Ensure high customer satisfaction and retention

Requirements:

  • 2+ years of experience in customer support (Bulk SMS or telecom preferred)
  • Good knowledge of DLT registration, SMS APIs, sender ID process, etc.
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Fluency in Hindi and English

Job Type: Full-time

Pay: ₹13, ₹20,000.00 per month

Work Location: In person



  • Bhopal, Madhya Pradesh, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    You can apply by joining this official whatsapp groupRole & responsibilitiesHandle inbound customer Chats in English proficiently.Provide accurate information to customers regarding their orders, deliveries, and product inquiries.Resolve customer issues and complaints efficiently and courteously.Maintain a high level of customer satisfaction through...


  • Bhopal, Madhya Pradesh, India Avyaan Management Pvt. Ltd Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Company DescriptionAvyaan Management Pvt. Ltd. is a Business Services and Consulting firm that excels in setting up customer experience services and backend services with a focus on cost efficiency. Specializing in process improvements and automation, we deliver long-term ROI for outsourced services. Our expertise includes lean and business excellence...


  • Bhopal, Madhya Pradesh, India IZI Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Position Title: Customer Support ExecutiveYears of Experience: 2+ YearsWork Model: Work From OfficeLocation: BhopalIndustry: Preference will be given to candidates with experience in the camera, photography, or video industryKey Responsibilities:Customer Experience Management: Oversee and enhance the overall customer experience across multiple touchpoints,...


  • Bhopal, Madhya Pradesh, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 1,68,000 per year

    WORK FROM HOME Urgent Hiring Zomato DP Voice Process Apprentice Hiring Job Details:• Company: Startek • Process: Zomato Inbound Voice Process • Type: Apprentice Hiring • Salary: Fixed 14,000/- (In-hand) Please download E- Aadhar card in your laptop/desktop it is mandatory. Joining Requirements:• Laptop with i5 / i7 / Ryzen or 6th Gen...


  • Bhopal, Madhya Pradesh, India Technotask Business Solutions Pvt Ltd Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Company DescriptionSince its inception in March 2020, Technotask Business Solutions Pvt Ltd has rapidly expanded to establish 13 centers across India, Egypt, and the UAE. With a mission to enhance customer experiences through omnichannel solutions, we've served over 20 global clients across 48 Lines of Business (LOBs). Our diverse team operates from the UK,...


  • Bhopal, Madhya Pradesh, India 10xgrowthaccelerator Full time ₹ 2,16,000 - ₹ 2,40,000 per year

    Customer Support Excecutive (Work From Office)Process:Voice/Non-Voice (Inbound & Outbound)Shift:RotationalWorking Days: 6 days/weekWeek Off: 1 rotational offSalary:₹18,000 – ₹20,000 per monthEligibility:Only Graduate candidates (Freshers & Experienced both can apply)Roles & Responsibilities:Handle inbound and outbound calls/chats in a professional...


  • Bhopal, Madhya Pradesh, India AASHAYEIN JUDICIARY Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Company DescriptionEstablished in 2018, AASHAYEIN JUDICIARY (ALEC) is a premier coaching and mentoring institute for legal studies, located in Bhopal. The institute specializes in offering courses for competitive exams focused on law, particularly the MP Civil Judge Examination. Recognized as a leading coaching center in Bhopal, ALEC emphasizes conceptual...


  • Bhopal, Madhya Pradesh, India IZI Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Position Overview:Role: Senior Customer SupportExperience Required: 3+ yearsWork Model: Work from OfficeLocation: Bhopal, Madhya PradeshIndustry Preference: Candidates with experience in the camera, photography, or video industry.About the Company:Company Name: IZIMission: To offer premium gadget features at affordable prices.Website: Key...


  • Bhopal, Madhya Pradesh, India Sutherland Global Services Private Limited Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Associate- Customer Support Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences...


  • Bhopal, Madhya Pradesh, India High Tech Infosystem Manpower Outsourcing Pvt. Ltd. Full time ₹ 1,50,000 - ₹ 1,80,000 per year

    Job Title: Customer Support Executive –Job Location: BhopalJob DescriptionWe are hiring Customer Support Executives for the Voice Process of the GEM (Govt. e-Marketplace) portal. The role involves assisting clients with queries, guiding them through the online tendering process, and ensuring a smooth customer experience.Key ResponsibilitiesHandle customer...