Home Operations Lead

3 days ago

Mumbai Metropolitan Region, India eDataBae Full time ₹ 9,00,000 - ₹ 12,00,000 per year

unding, Growth & Position

  • Raised US $3 million (≈ ₹25–₹30 crore) in seed funding. Lead investor: Stellaris Venture Partners, plus angel investors including people like Mukesh Bansal, Ankit Nagori, Lalit Keshre, etc.
  • Metrics: Since launch, has done transactions worth over ₹30 crore in Powai alone.
  • Team: Growing quickly; they are hiring across product, growth, operations, etc.

Job Summary
We are looking for a dynamic and results-driven Operations Lead to join our Founding

Team. The Operations Lead will play a pivotal role in managing and optimizing our

operations function to ensure the seamless execution of property acquisition,

refurbishment, and buyer operations processes. This multifaceted role encompasses

overseeing the entire buyer journey, from pre-contact to closing, while also spearheading

refurbishment and maintenance activities for the properties we acquire.

The ideal candidate will have a strong background in Operations & Procurement, excellent

communication and organizational skills, and a passion for delivering outstanding service

to clients.

What You'll Do

  • Execute and establish Standard Operating Procedures (SOPs) for home refurbishment and inventory management operations, to ensure consistency, quality, and efficiency.
  • Identify and onboard vendors, negotiate contracts, and manage vendor

relationships to ensure timely and cost-effective completion of deals.

  • Collaborate with cross-functional teams to identify opportunities for process

improvement and innovation, enabling us to offer the best homes to customers

  • Develop and implement strategies to optimize the buyer journey and improve customer satisfaction
  • Lead the coordination of property operations, providing valuable support to buyers throughout the closing process to facilitate successful transactions.
  • Build & manage a support team for the operations function.

What We're Looking For

  • 3+ years of relevant work experience, with a focus on operations and procurement.
  • Demonstrated ability to drive results and achieve targets.
  • Detail-oriented and highly organized, with the ability to prioritize tasks and meet

deadlines in a fast-paced environment.

  • Excellent communication skills, with the ability to build relationships with clients

and stakeholders

  • A passion for delivering exceptional customer service and exceeding client

expectations.

Skills: procurement,operations,customer service

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