Trade Finance Operations Professional

Position Purpose

Responsible for ensuring efficient processing of Trade Finance Operations of MEA branches through close coordination with branches and ISPL ; ensure smooth and optimized functioning of the activities in accordance with internal policies & guidelines and external regulations.

Responsibilities

Direct Responsibilities

I. Ensure that the Control framework for the activities under his scope is adequate and in line with the Group and CIB policies and guidelines

• Manage operational risk, and ensure accurate reporting of operational risk incidents
• • maintain safe operational risk environment and work closely with OPC on all identified areas of risk and agreed corrective action plans.
• • ensure timely, accurate and exhaustive reporting of incidents. Posterior analysis and action plan in order to improve the existing processes.
• • address recommendations from Internal Audit, Regulators and external auditors within agreed deadline.
• Ensure that controls defined in the control plan are properly performed for the activities in scope;
• Maintain an adequate and updated level of Procedures for the activity under his scope.
• Ensure that all awareness and eLearning program are completed in due time in the activity in scope

Contributing Responsibilities

• Manage and ensure optimized processing of operations, in a secured environment.
• ensure a high level of service quality and security of the production for the activity in scope
• meet deadlines for the processing of operations, and the corresponding operational reporting
• propose practical solutions to improve the quality and security of all operational tasks as an ongoing mode, identify (and implement) possible improvements in the production processes
• respond to key customer queries that are escalated; handle customer complaints and implement corrective actions.
• implement best practices from other Middle-Offices
• propose local best practices to branches, to detect improvement possibilities and implement them, to harmonize the processes across branches.
• manage flows and stocks: analyse the monthly result of workload estimation and monitor overstaffing /understaffing.
• manage complex situations: guide staff in the processing of unusual / complex product/scenarios,
• liaise with Back-Office / Business / F&C/ IT for quick resolution of abnormal issues,
• report incidents / errors / issues and report to the management or to IT.

4. Evaluation criteria & Key Performance Indicators (KPI)

• Major Incident & Fraud
• Inspection General & Internal Audit
• Regulatory & External Audit
• Operational Permanent Control
• Procedure, policies and deadline
• No tolerance. Achievement = zero cost
• Missions ratings must be above MS (= GS or S)
• No overdue recommendation
• No negative High Risk remarks / observation
• No Overdue recommendation
• Rating must be above 90 %, corrective actions must be addressed in a timely manner
• Full adherence & compliance to procedure.
• Review/maintain procedures up to date
• Analysis # and nature of incidents logged in Forecast
• Based on IG report (# and nature of recos)
• of Overdue reco
  
• Based on report
• of Overdue reco
  
• AP mission report / finding report
• Based on case by case /
• Procedure equipment rate

Technical & Behavioral Competencies

• Bachelors degree in Finance, Business Administration, or a related field. A masters degree or professional certifications in trade finance are a plus. Professional certifications in trade finance (e.g., CDCS, CSDG) would be an added advantage
• 5-7 years of experience in trade finance, with a focus on document checking and compliance.
• Strong analytical skills and attention to detail.
• Good understanding of regulatory requirements and trade finance documentation standards.
• Effective communication and interpersonal skills.

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

• Communication skills - oral & written
• Ability to collaborate / Teamwork
• Ability to deliver / Results driven
• Creativity & Innovation / Problem solving

Transversal Skills: (Please select up to 5 skills)

• Ability to understand, explain and support change
• Analytical Ability
• Ability to develop others & improve their skills
• Ability to develop and adapt a process
• Ability to anticipate business / strategic evolution

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years.