Content Marketing Specialist

All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.

About the Team
Content marketing at JumpCloud is transforming the way we think about the role content plays in finding, engaging with, and nurturing our audience. We are leveraging new analytics to inform new editorial planning, investing in a wider, more diverse set of distribution channels to ensure our voice is heard everywhere, and constantly exploring new formats and programs to ensure we have the down-funnel impact we need.

What you'll be doing
As a Content Marketing Specialist, you will drive the development, enablement, and analysis of content across a variety of different campaigns and programs. You will put your writing skills to the max to ensure that critical assets express our differentiated voice and tone, are clear and concise, interesting and engaging, and speak to our target audiences directly. Your work will be measured against its ability to drive awareness, engagement, and interest, creating new leads and accelerating their journey through the marketing funnel. You'll need to think critically and creatively about how to distill the major themes we cover across a variety of channels and through different content types. And you'll need to have a healthy appetite for data analysis as you assess performance metrics and uncover insights to make our program stronger.
You will:

• Produce written content in a variety of formats, including blogs, long form designed content (ebooks), video scripts, and more.
• Review, copyedit, and ensure quality and accuracy for content produced by other members of marketing and beyond.
• Maintain awareness of industry trends aligned with our thought leadership in order to propose topical and timely additions to our content areas.
• Repurpose long form content (technical and solutions-based) into shorter, "bite-sized" pieces with the intention to promote downloads and increase engagement.
• Track and report on performance metrics associated with your work, and identify new opportunities to enhance or adjust it.
• Manage multiple projects simultaneously, adhering to deadlines and prioritizing tasks effectively to meet the needs of all stakeholders.
• Continuously evaluate and improve content marketing strategies to drive business growth and achieve KPIs.

You have:

• Minimum 2+ years of experience.
• Proficiency in writing and editing tools such as Google Docs, and desired experience with writing support tools like HemingwayApp.
• Exposure and experience with AI chatbots (ChatGPT, Gemini, etc) to research, outline, and/or produce content
• Understanding of web publishing requirements.
• Ability to predict audience preferences with an editorial mindset.
• Understanding of social media platforms and how content is used and shared over them.
• Experience with web and/or content analytics tools.

Bonus Points for:

• Bachelor's degree or equivalent.

#LI-
Where you'll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.
Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.
Why JumpCloud?   If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you JumpCloud is an incredible place to share and grow your expertise You'll work with amazing talent across each department who are passionate about our mission. We're out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You'll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.  
One of JumpCloud's three core values is to "Build Connections." To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.   
JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses ) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"
#LI-Remote #BI-Remote We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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