Hiring Customer Support Executive For Domestic Process
3 days ago
Great Opportunity to make their career with Customer Service
HR Connect-Ms.Muskaan am-5pm)
We are excited to announce a hiring opportunity for the role of Customer Service Executive (Credit Card Support) at our Thane location.
Key Responsibilities (KRA)
Handle inbound queries related to HSBC credit cards.
Provide accurate information and resolve customer issues promptly.
Cross-sell relevant credit card schemes, offers, and product add-ons.
Maintain high levels of customer satisfaction and service quality.
Ensure compliance with HSBC processes and policies.
Meet performance and sales targets as defined by the process
Eligibility Criteria
Qualification: HSC / Graduate
Minimum 6 months+ BPO Inbound Voice Customer Service experience
CIBIL score must be 650+ (no loan defaults in past)
Job Details
Location: Thane
Shift: Day Shift (Rotational)
9-hour working + 1-hour break
Week Offs: 2 rotational offs per week
Salary: 24,000-27,000 In-hand | CTC up to 32,000
Transport: Centralised Pick & Drop from Thane Station
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