Domestic caller

4 days ago

Mumbai, Maharashtra, India Digital Night owl Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Position: Domestic Caller – Voice Process (Female)

Location: Virar, Mumbai

Employment Type: Full-Time (On-site)

Experience Required: Minimum 1 Year in Domestic Calling or Customer Support

Compensation: Hike on Current Package

Requirement: Female Candidates Only

Role Overview:

We are hiring a professional and confident Domestic Caller (Female) for our Virar-based office. The ideal candidate will have at least 1 year of experience in domestic voice calling or customer support, with strong communication skills and a positive, customer-focused approach.

Key Responsibilities:

  • Make outbound calls to potential clients/customers and handle inbound queries
  • Explain products or services clearly and professionally
  • Maintain proper records of calls, leads, and follow-ups
  • Achieve daily/weekly calling targets and maintain quality standards
  • Coordinate with internal teams for lead tracking and client communication
  • Ensure a high level of customer satisfaction through effective communication
  • Follow communication scripts and adhere to company protocols

Requirements:

  • Minimum 1 year of experience in domestic calling or customer service
  • Female candidate (mandatory)
  • Strong verbal communication skills in Hindi and English
  • Confident, polite, and professional telephone etiquette
  • Basic knowledge of computers and CRM tools is preferred
  • Ability to multitask and manage time effectively
  • Team player with a positive and proactive attitude

What We Offer:

  • Hike on your current salary based on skills and experience
  • Stable and supportive work environment
  • Career growth opportunities within the team
  • Fixed working hours with a good work-life balance

Job Type: Full-time

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Speak with the employer

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