Team Lead

16 hours ago


Gurgaon, Haryana, India Careers360 Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Company Description

Careers360 is a data-enabled and technology-driven Educational Products and Services Company that integrates millions of students and institutional data points with user preferences of its more than 15 million+ monthly visitors. This allows Careers360 to build sophisticated Prediction and Recommendation products to help students explore and achieve their career plans based on interests and abilities. Driven by a young team of over 280 members, the company covers 25,000+ colleges, 250+ courses, and offers more than 250 products, from exam preparation to college recommendations, helping over 225 million students every year.

Key Responsibilities:

  • Supervise daily activities and performance of the counselling team.
  • Monitor counsellors' 
    live calls
     and provide regular feedback for improvement.
  • Create and manage 
    weekly & monthly targets
     for the team.
  • Prepare 
    rosters
     and ensure smooth team operations.
  • Handle objections effectively and support the team in conversions.
  • Maintain high-quality communication and service standards.

Requirements:

  • Minimum 1 year of team handling experience
     (preferably in sales or counselling).
  • Excellent 
    communication and leadership
     skills.
  • Strong 
    objection-handling
     and problem-solving abilities.
  • Ability to 
    motivate, train, and manage
     a team towards achieving targets.

Location:
 Plot No. 78, Sector 44, Gurugram

Company:
 Careers360

Experience:
 1–4 years

Working Days:
 6 days a week


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