Team Lead
6 days ago
Company Description
Careers360 is a data-enabled and technology-driven Educational Products and Services Company that integrates millions of students and institutional data points with user preferences of its more than 15 million+ monthly visitors. This allows Careers360 to build sophisticated Prediction and Recommendation products to help students explore and achieve their career plans based on interests and abilities. Driven by a young team of over 280 members, the company covers 25,000+ colleges, 250+ courses, and offers more than 250 products, from exam preparation to college recommendations, helping over 225 million students every year.
Key Responsibilities:
- Supervise daily activities and performance of the counselling team.
- Monitor counsellors'
live calls
and provide regular feedback for improvement. - Create and manage
weekly & monthly targets
for the team. - Prepare
rosters
and ensure smooth team operations. - Handle objections effectively and support the team in conversions.
- Maintain high-quality communication and service standards.
Requirements:
- Minimum 1 year of team handling experience
(preferably in sales or counselling). - Excellent
communication and leadership
skills. - Strong
objection-handling
and problem-solving abilities. - Ability to
motivate, train, and manage
a team towards achieving targets.
Location:
Plot No. 78, Sector 44, Gurugram
Company:
Careers360
Experience:
1–4 years
Working Days:
6 days a week
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