 
						Operations Support
10 hours ago
Operation Support - Trade Credit
About the Role:We are seeking a detail-oriented and proactive Operations Support professional to join our Trade Credit Line of Business team, supporting US clients. The ideal candidate will have hands-on experience in the Trade Credit industry and insurance operations, coupled with strong communication skills and proficiency in MS Office tools.
-       Provide day-to-day operational support for Trade Credit processes aligned with US client requirements. 
-       Attend regular US client calls to address operational updates and issues. 
-       Create, update, and maintain operations and SOP documents ensuring accuracy and accessibility for the Trade Credit team. 
-       Access and manage client systems, ensuring data integrity and timely reporting to internal teams. 
-       Deliver weekly execution data reports and foster continuous engagement with stakeholders. 
-       Identify, recommend, and implement process improvements to enhance operational efficiency. 
-       Manage operational inventory effectively to meet Service Level Agreements (SLAs). 
-       Ensure all operational activities are thoroughly documented within the appropriate client systems and workflows. 
-       4 to 5 years of proven experience working in Trade Credit industry operations, specifically servicing US clients. 
-       Proven experience working in Trade Credit industry operations, specifically servicing US clients. 
-       Strong background in Insurance operations within Trade Credit is mandatory. 
-       Proficient in Microsoft Office Suite with advanced skills in Excel. 
-       Excellent verbal and written communication skills in English. 
-       Ability to analyze operational workflows and suggest efficiencies or improvements. 
-       Strong organizational skills with the ability to handle multiple tasks and meet deadlines. 
-       Comfortable working in a hybrid environment, with mandatory office presence on Wednesdays and Thursdays. 
-       This role requires effective collaboration with US-based clients and internal teams. 
-       The candidate should be detail-focused and committed to maintaining high standards of accuracy and quality. 
Requirements Requirements:
-       Experience: -  Minimum 4 to 5 years of hands-on experience in Trade Credit operations supporting US clients. 
-  Strong background in Insurance operations related to Trade Credit. 
 
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-       Technical Skills: -  Proficient in MS Office, especially Excel (advanced formulas, data analysis). 
-  Comfortable using client systems and maintaining accurate operational data. 
 
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-       Communication: -  Excellent verbal and written English communication skills. 
-  Ability to effectively participate in US client calls and collaborate with global teams. 
 
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-       Operational Skills: -  Ability to manage operational inventory and meet defined Service Level Agreements (SLAs). 
-  Strong attention to detail with excellent organizational skills. 
-  Capability to identify, implement, and manage process improvements within operations. 
 
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-       Work Schedule: -  Must be available to work from the office every Wednesday and Thursday. 
-  Flexibility to work with US client time zones during calls and meetings. 
 
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-       Educational Qualifications: -  Bachelor's degree in Business, Finance, Insurance, or related field preferred. 
 
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Experience LevelMid Level
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