Associate Analyst- Business Process

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.

Summary of the role:

The Business Process Associate Analyst participates in the analysis and decomposition of one or more business processes while providing integration between the Business Process CoE (OTC, DTC, PTP, FICO and MDM) to help document the business process requirements, and takes part in designing the system enablers to support our To-Be process vision while remaining in close contact with the end-user community and business stakeholders.

About the role:

• Supports the Enterprise Technology Business Process COE Global team and other teams to deliver the project according to scope, benefits and timeline.

• Participate in business process discussions and functional Business Process COE conversations

• Coordinate, plan, track, set-up, test, diagnose errors, and identify corrective actions

• Act as a promoter of the solution within the business

• Aid in the design of reports, forms, interfaces, conversions, enhancements, and user authorizations

• Remain connected to the end-user community to enable full transparency on our business strategies and initiatives

• Participate & drives workshops and presentations to validate business processes and solutions with the end user community

• Participate in the system testing phase to ensure that the systems that has been built meets the our requirements

• Provide training and business process input to the end user training team, review training materials, and deliver end-user training to the larger end-user community

• Represent the our requirements for his/her functional area

• Define business processes and provide input to system configuration decisions in his/her area(s) of functional expertise

• Experience with SAP S4

• Knowledge on customizations (Order to Cash, configuration)

• Identify, document, escalate and resolve issues

• Develop business process documentation (process flows, business process procedures, etc)

• Develop presentations

• Help develop training materials (identification, documentation, validation, etc)

• Identify test scenarios and develop test scripts

• Test system(s) configuration, development objects, and user-authorizations

• Provide first line of support during implementation stabilization period and hyper care

• Support data conversion activities (strategy, data cleansing, validation, etc)

• Deliver training to end-user community

• Help with change management activities

• Drive for globally aligned Business Process COE processes that help achieve our goals

• Maintain a pro-active collaboration, integration and communication approach with key stakeholders within the project and beyond

About you:

Education:

• Bachelor's degree in business or computer science equivalent experience.

Experience:

• 4+ years as an Integration or Business Analyst

• 4+ years in multiple Business Processes

• Information technology

• SAP, S4/ Manhattan WMS

• Experience in 3rd Party integration with Vendor applications

• Knowledge in Warehouse operations/ Shipment process

• Customer, Retail or Vendor support experience preferred

Skills and Abilities:

• Ability to quickly learn organizational structure, business strategies and processes

• Knowledgeable on business process modelling/mapping in the various Business Process areas

• Strong knowledge of one or more business domain areas with strong business application knowledge

• Experience as a current system user

• Respect of his/her peer group and end-user community for his/her knowledge and skills

• Empowerment to make decisions on functional, process, or operational changes

• Excellent team player

• Ability to raise relevant issues, drive for solution, and make decisions under time constraints

• Experience with system implementations

• Experience with conducting presentations and training

• Train and/or coach others

• And the ability to multi-task

• Capable of writing clear and well-structured business requirements documents

• Capable of documenting business and functional requirements for current/future state processes

• Experienced in drafting user acceptance testing scenarios

• Represent change within the organization.

• Experience working with multiple levels of the organization and across departments or domains.

• Resolve minor conflicts/issues using different tactics prior to escalation.

• Six-Sigma or Agile experience

Benefits

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered.

Here's a small snapshot:

· Complimentary preventive health check-up for you & your spouse

· OPD coverage

· Best in class leave plan including paternity & family care leaves

· Counselling sessions to prioritize mental well-being

· Exclusive discount vouchers on Levi's products

We are an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request.

To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.