Business Process Analyst

Business Analyst - BPA Job

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire BPA Professionals in the following areas :

Job description:

Overview

Our Center for Process Excellence team is on a mission to improve business outcomes and employee experiences by driving step-change improvements in critical enterprise processes, and the technology and analytics supporting these.

As a Senior Business Process Analyst, you will be responsible for supporting the analysis, design, and optimization of business processes across various departments within the organization. The ideal candidate will have a proven track record in process improvement, data analysis, and implementation of process changes. As a subject matter expert, the Senior Business Process Analyst will support key initiatives aimed at improving operational performance, enhancing customer satisfaction, and delivering measurable business value.

Responsibilities

• Support the identification, analysis, and documentation of business processes and workflows to identify areas for improvement and optimization
• Develop and implement process improvements using methodologies such as Lean, Six Sigma, and BPMN (Business Process Model and Notation)
• Collaborate with business leaders, stakeholders, and IT teams to define business requirements and ensure alignment with organizational goals
• Conduct data analysis to identify trends, root causes of inefficiencies, and opportunities for automation or technology integration
• Create and present detailed reports, process maps, and documentation for both technical and non-technical audiences
• Facilitate workshops and training sessions to build process improvement capabilities across the organization
• Fostering a culture of continuous improvement and learning
• Monitor the effectiveness of implemented process improvements and provide ongoing support to ensure sustained results
• Evaluate new tools, technologies, and software solutions to streamline business processes and enhance productivity
  
  

Qualifications

• 4+ years of experience in business process analysis, process improvement, or related roles.
• Strong expertise in process modeling, mapping, mining, and analysis techniques
• Proven experience with Lean, Six Sigma, or other process improvement methodologies (certifications preferred)
• Excellent problem-solving, critical thinking, and analytical skills
• Strong project management skills with the ability to lead initiatives
• Exceptional communication and interpersonal skills, with the ability to engage with both technical and business stakeholders effectively
• Experience with business process management and process mining software (e.g., Symbio, Celonis, or similar tools).
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Experience working on an Agile / Scrum team a plus
• Bachelor's degree in Business Administration, Management, or a related field (Master's degree preferred)
• Certification in Lean Six Sigma (Black Belt or Green Belt) and/or Business Process Management (BPM)
• Knowledge of Agile methodologies and their application to process improvement
• Experience in domains such as sales, marketing, product development, HR, supply chain, and manufacturing a plus

Key experience and characteristics we are looking for:

• Years of experience in business process analysis, process improvement, or transformation roles.
• Extensive expertise in enterprise process modelling, mapping, mining, analysis, and design.
• Certified Lean Six Sigma Green belt; BPM certification highly desirable.
• Strong strategic thinking, influencing, and stakeholder management skills with experience engaging executives and senior leadership.
• Demonstrated ability to develop business cases, strategic roadmaps, and operating models.
• Experience with process mining (Celonis, UiPath) and BPM tools (e.g., Celonis, ARIS, Symbio) at an enterprise scale.
• Excellent facilitation, communication, and interpersonal skills, able to influence and align diverse stakeholders.
• Experience in developing and implementing process governance frameworks and operating models.
• Exposure to Agile methodologies and their integration into process improvement initiatives.
• Experience working across domains such as sales, marketing, supply chain, HR, finance, or manufacturing, with a deep understanding of end-to-end value streams.

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture