Virtual Relationship Manager | Chennai | 2.5 LPA
1 week ago
Job Title: Virtual Relationship Manager
Location: Chennai Mount Road
Experience: 1 to 4 years
Salary: 2.5 LPA 4.5 LPA
Industry: Banking / Financial Services
Employment Type: Full-Time
Job Description:
We are hiring a Virtual Relationship Manager for a leading bank to handle customer relationships via phone and digital channels. The role involves engaging with customers, promoting banking products, and ensuring excellent service delivery.
Key Responsibilities:
- Conduct outbound calls to existing and potential customers to promote banking products and services.
- Manage customer relationships remotely and ensure high levels of customer satisfaction.
- Identify customer needs and recommend appropriate banking solutions (savings, loans, investments, etc.).
- Achieve targets related to product cross-selling, lead generation, and customer retention.
- Accurately maintain records of customer interactions and follow-ups.
- Handle basic service queries and escalate issues when required.
Requirements:
- 14 years of experience in telecalling, telesales, or customer service, preferably in the banking or financial services industry.
- Strong communication skills in English, Tamil, and either Hindi or Kannada (i.e., English + Tamil + Hindi or English + Tamil + Kannada is mandatory).
- Customer-focused attitude with strong interpersonal skills.
- Basic knowledge of banking products and services.
- Graduation in any stream.
If Interested Kindly share your Resume to Pushpa HR or)
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