Client Relations Executive

4 hours ago

Gurgaon, Haryana, India Kvell Infrastructure Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are seeking a dynamic and customer-focused Client Relations Executive to join our high-performing sales and relationship management team.

Roles and Responsibilities:

  • Conduct model apartment presentations and explain site layouts to potential clients.
  • Build and maintain strong relationships with direct clients and channel partners.
  • Understand client needs, preferences, and investment goals to provide customized solutions.
  • Plan, design, and execute sales and engagement activities based on client requirements and market insights.
  • Ensure client retention by delivering exceptional service and maintaining long-term relationships.
  • Accompany clients during site visits and sales gallery tours to provide end-to-end support.
  • Follow up with potential clients for site visits, discussions, and deal closures.
  • Maintain accurate and up-to-date client records and manage follow-ups through the entire booking process.
  • Collaborate with internal teams to ensure smooth communication and customer satisfaction.
  • Demonstrate enthusiasm, energy, and a result-oriented approach in all interactions.

Desired Skills & Attributes:

  • Excellent communication and interpersonal skills.
  • Soft-spoken, polite, and confident demeanor.
  • Highly presentable, with a professional appearance and approach.
  • Strong MS Office proficiency (Word, Excel, PowerPoint).
  • Ability to work independently as well as part of a team.
  • Trustworthy, pleasant, and client-centric attitude.
  • Motivated, proactive, and able to thrive in a fast-paced sales environment.

Qualifications:

  • Bachelors degree in Business Administration, Marketing, or a related field (preferred).
  • 1–5 years of experience in real estate, client servicing, or luxury sales (real estate background preferred).

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