L1 Engineer – Infrastructure

1 day ago

Bengaluru, Karnataka, India National E-Governance Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Take your next career step at NeSL with an amazing team that is energizing the transformation of Financial Institutions.

Job Summary

We are seeking a proactive and detail-oriented L1 Engineer to join our IT Infrastructure team. This role is responsible for real-time monitoring of infrastructure and application availability, ensuring timely detection and escalation of incidents to maintain optimal system performance and uptime.

Key Responsibilities

Monitor infrastructure components (servers, network devices, databases) and applications using tools like Nagios, Zabbix, Grafanaor equivalent.

Respond to alerts and events, perform initial triage, and escalate issues per defined SOPs.

Maintain incident logs and update ticketing systems with accurate information.

Collaborate with L2/L3 teams to ensure timely resolution of incidents.

Perform basic troubleshooting and health checks on systems and applications.

Generate daily/weekly reports on system availability and performance metrics.

Participate in shift handovers and ensure continuity of operations.

Follow best practices for incident, problem, and change management.

Required Skills & Qualifications

Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).

2–3 years of experience in IT operations or monitoring roles.

Familiarity with monitoring tools and ticketing systems.

Basic understanding of networking, operating systems (Linux/Windows.

Strong analytical and communication skills.

Willingness to work in rotational shifts, including nights and weekends.

Preferred Qualifications

Exposure to Linux, Windows

Experience with scripting (Shell, PowerShell) for automation.

Location: Bengaluru

What we offer

An exciting work experience in a class apart company and industry leader whose mission is to provide a fully digital and superior experience in documentation, authentication, storage and access of financial and operational debt obligations in the country, held as evidence, through its entire journey starting from contract execution and to be the most complete and current information repository in the country for loans and debt obligations.

More About us

NeSL is India's first Information Utility and is registered with the Insolvency and Bankruptcy Board of India (IBBI) under the aegis of the Insolvency and Bankruptcy Code, 2016 (IBC). The company has been set up by leading banks and public institutions. The primary role of NeSL is to serve as a repository of legal evidence holding the information pertaining to any debt/claim, as submitted by the financial or operational creditor and verified and authenticated by the parties to the debt.

We Value Diversity

At NeSL, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. We welcome applications for employment from all qualified candidates, regardless of race, colour, gender, ethnic origin, age, disability, religion, gender identity or any other status projected by applicable law. We comply with all applicable laws in every jurisdiction in where we operate.

No. of Position: 3

Last date of application:

Email your resume to with Subject line "L1 Engineer - Infrastructure & Application Monitoring"

Job Features

Job Category

Information Technology (IT)

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