Banquet Manager
2 weeks ago
Job Purpose:
Responsible for overseeing the setup and execution of banqueting events, ensuring adherence to event timelines, service standards and specifications & deliver exceptional service.
Key Accountabilities
To develop & implement the strategic Sales & Marketing plan for Banquet sales.
Collaborate with clients, event planners, and internal teams to understand event requirements and objectives and ensure the successful delivery of exceptional banquet experiences.
Coordinate all aspects of banquet events, including menu selection, event layout, audiovisual setup and special requests.
Ensure seamless communication and efficient coordination between all service providers.
Recruit, train and supervise a team of banquet staff, including servers, bartenders and event coordinators.
Assign responsibilities, provide guidance and ensure proper staffing levels to meet event requirements.
Focus on delivering exceptional customer service and ensuring member satisfaction throughout the banquet events.
Anticipate and promptly resolve any guest concerns or issues.
Conduct regular inspections to maintain the quality of banquet facilities and equipment.
Monitor event progress, troubleshoot any issues that arise and make necessary adjustments to ensure smooth operations.
Uphold and enforce high-quality standards of service and cleanliness.
Ensure compliance with health and safety regulations, liquor licensing laws and other applicable regulations. Uphold and enforce high-quality standards of service and cleanliness.
Core Competencies:
Customer Service Orientation
Flexibility and adaptability
Organizational and Time Management abilities
Functional Competencies:
Planning and Execution
Client Relationship Management
Conflict resolution
Problem solving
Education & Experience Qualifications:
Educational Qualifications:
Necessary: Certificate or diploma in Catering, Culinary Arts or Hospitality
Desirable: Bachelor in Hotel Management, Event Management
Relevant Experience:
Necessary: 4-5 years' experience in Hotels/ Clubs/ Restaurants
Desirable: 8+ years in similar capacity
Job Type: Full-time
Pay: ₹40, ₹66,000.00 per month
Work Location: In person
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