Banquet Manager

2 weeks ago


Mumbai, Maharashtra, India Yugn Full time ₹ 4,80,000 - ₹ 7,92,000 per year

Job Purpose:

Responsible for overseeing the setup and execution of banqueting events, ensuring adherence to event timelines, service standards and specifications & deliver exceptional service.

Key Accountabilities

  1. To develop & implement the strategic Sales & Marketing plan for Banquet sales.

  2. Collaborate with clients, event planners, and internal teams to understand event requirements and objectives and ensure the successful delivery of exceptional banquet experiences.

  3. Coordinate all aspects of banquet events, including menu selection, event layout, audiovisual setup and special requests.

  4. Ensure seamless communication and efficient coordination between all service providers.

  5. Recruit, train and supervise a team of banquet staff, including servers, bartenders and event coordinators.

  6. Assign responsibilities, provide guidance and ensure proper staffing levels to meet event requirements.

  7. Focus on delivering exceptional customer service and ensuring member satisfaction throughout the banquet events.

  8. Anticipate and promptly resolve any guest concerns or issues.

  9. Conduct regular inspections to maintain the quality of banquet facilities and equipment.

  10. Monitor event progress, troubleshoot any issues that arise and make necessary adjustments to ensure smooth operations.

  11. Uphold and enforce high-quality standards of service and cleanliness.

  12. Ensure compliance with health and safety regulations, liquor licensing laws and other applicable regulations. Uphold and enforce high-quality standards of service and cleanliness.

Core Competencies:

  1. Customer Service Orientation

  2. Flexibility and adaptability

  3. Organizational and Time Management abilities

Functional Competencies:

  1. Planning and Execution

  2. Client Relationship Management

  3. Conflict resolution

  4. Problem solving

Education & Experience Qualifications:

Educational Qualifications:

Necessary: Certificate or diploma in Catering, Culinary Arts or Hospitality

Desirable: Bachelor in Hotel Management, Event Management

Relevant Experience:

Necessary: 4-5 years' experience in Hotels/ Clubs/ Restaurants

Desirable: 8+ years in similar capacity

Job Type: Full-time

Pay: ₹40, ₹66,000.00 per month

Work Location: In person


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