Customer Relation Executive-Mutualfund

7 days ago


Hyderabad, Telangana, India TheFinBridge Full time ₹ 1,80,000 - ₹ 2,64,000 per year

Job description

Customer Support Executive

Job Roles and Responsibilities:Requirements:

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company's reputation
  • Keep records of calls and sales and note useful information

Skills:

  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

Contact us on

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Job Types: Full-time, Permanent

Pay: ₹15, ₹22,000.00 per month

Benefits:

  • Paid sick time


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