Customer Relations Executive

3 days ago


Hyderabad, Telangana, India GharPe Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Customer Relations Executive (Real Estate)

Location:
Hyderabad

Experience:
1+ year (preferably in Real Estate)

Qualification:
MBA in Sales / Marketing (preferred)

About the Role:

We're looking for a dynamic Customer Relations Executive
to join our growing real estate team. The ideal candidate will be passionate about building strong customer relationships, coordinating with internal teams and vendors, and ensuring a seamless experience for every client.

Key Responsibilities:

  • Handle customer inquiries and provide detailed project information.
  • Build and maintain strong relationships with customers, brokers, and vendors.
  • Present project details, payment plans, and timelines to prospective buyers.
  • Coordinate with sales, marketing, and operations teams to deliver an excellent customer experience.
  • Follow up with clients for documentation, payments, and post-sales support.
  • Maintain CRM records and ensure timely communication.
  • Support the sales team in achieving customer satisfaction and sales targets.

Desired Skills & Qualifications:

  • Minimum 1 year of experience in Customer Relations (real estate preferred).
  • Excellent communication, interpersonal, and presentation skills.
  • Strong negotiation and multitasking abilities.
  • Proficiency in MS Office and CRM tools.
  • MBA in Sales/Marketing preferred.

Why Join Us:

  • Work with a reputed and growing real estate brand.
  • Gain exposure to end-to-end project and customer lifecycle management.
  • Be part of a supportive, growth-oriented team environment.


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