VoLTE IMS background or trace analysis specialists
3 days ago
CPD Operations Engineer – L3
Location:
Chennai (On-site / Hybrid)
Domain:
Telecom Core Network Operations / Emergency Call Support
Ideal Candidate Summary
A
senior-level Core Network Operations Engineer
with
5–10 years of experience
in managing
emergency call (E000/000) operations
,
Core & IMS troubleshooting
, and
regulatory compliance
. The candidate should have hands-on expertise in
VoLTE, IMS signaling
, and
trace analysis
using tools such as
NetScout, Splunk, NBA, and Ni4cc
.
Must be capable of
root cause analysis for emergency call failures
, coordinating with
Care, RAN, Core, and Handset teams
, and ensuring compliance with
ACMA/LEA
regulatory frameworks.
Key Technical Skills
Core Domain & Protocols
- Deep understanding of 4G/5G Core Network Architecture
- Call flow expertise for Voice, SMS, Data, VoLTE, and VoWiFi
- Proficient in IMS/SIP signaling (INVITE, REGISTER, BYE, emergency session)
- Familiarity with PLMN, attach procedures, roaming, and fallback mechanisms
Emergency Call Support (E000/000 / 911)
- Monitoring & troubleshooting emergency call failures using NetScout, Splunk, NBA, Ni4cc
- Performing network activity checks for failed E000 events (Voice, Data, SMS)
- Coordinating welfare checks and regulatory reporting (ACMA/LEA compliance)
- Cross-operator validation for camp-on (cross-network) emergency calls
Tools & Technologies
- Monitoring/Tracing: NetScout, Ni4cc, NBA, Splunk, Wireshark
- Ticketing / ITSM: Helix, ServiceNow
- Protocols: SIP, Diameter, MAP, CAP, RTP
- Vendors: Nokia, Ericsson (Core & IMS preferred)
Soft & Analytical Skills
- Strong incident/problem management (ITIL framework)
- Excellent stakeholder communication (internal & external teams)
- Calm under pressure, with ownership-driven problem solving
- Clear documentation and reporting mindset
Mandatory Skills
- E000 / Emergency Call Handling
- VoLTE IMS & Core troubleshooting (4G/5G)
- Tools: NetScout, Splunk, Wireshark, NBA, Ni4cc
- SIP / Diameter trace analysis
- Regulatory (ACMA / LEA) compliance awareness
Good-to-Have Skills
- RAN (coverage-level) troubleshooting
- Exposure to Transport and IP domains
- Helix / ServiceNow ticket management
- Excel-based report automation and analytics
- Nokia MSP / Ericsson Core operational experience
Qualifications
- Bachelor's in Electronics, Telecommunications, or equivalent
- 5–10 years of experience in Core Network Operations / Service Assurance / Emergency Call Support (E000 / 911)
Skills: troubleshooting,operations,netscout,emergency first response instruction,splunk,on-call support,volte,trace,core network
-
Chennai, Tamil Nadu, India Neev Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCPD Operations Engineer – L3Location: Chennai (On-site / Hybrid)Domain: Telecom Core Network Operations / Emergency Call Support Ideal Candidate SummaryA senior-level Core Network Operations Engineer with 5–10 years of experience in managing emergency call (E000/000) operations, Core & IMS troubleshooting, and regulatory compliance. The candidate should...
-
Volte Engineer
1 week ago
Chennai, Tamil Nadu, India Indovision Services Full time ₹ 5,00,000 - ₹ 15,00,000 per yearDeep knowledge of Volte IMS , 4g-5g Packet Core nodes and Call flows.Engineer must have Volte IMS working experience, possess very good troubleshooting skills of Volte IMS and 4g/5g domains, pull out traces and conduct analysis of Emergency calls Required Candidate profileMust have good knowledge of 4g & 5g Architecture, Monitoring and Reporting of...
-
Dot Net Developer Remote
3 days ago
Chennai, Tamil Nadu, India Trace One Full time ₹ 2,50,000 - ₹ 12,00,000 per yearAbout Trace OneTrace One is a premierSaaS leaderin Product Lifecycle Management (PLM) and compliance, serving the food & beverage, cosmetics & personal care, and chemical industries. With over three decades of experience, we empower more than9,000 brand ownersglobally to innovate, streamline processes, and succeed in rapidly evolving markets. Our PLM...
-
MS Specialist Core
1 week ago
Chennai, Tamil Nadu, India Nokia Full time ₹ 15,00,000 - ₹ 25,00,000 per yearA Managed Services Core Specialist is responsible for the day-to-day operations and maintenance of core network infrastructure within a managed services environment. This role requires a deep understanding of network technologies, troubleshooting skills, and the ability to work independently and as part of a team. Customer Services in different areas such as...
-
CPD-Emergency Support Engineer –L3
3 days ago
Chennai, Tamil Nadu, India Teknowiz Full time ₹ 4,00,000 - ₹ 12,00,000 per yearJob title - CPD Operations EngineerLocation - ChennaiJob Type - Ongoing Contract/ FTCJob Profile DefinitionEnhanced E000 SupportTrigger Welfare Checks - Share details of failed E000 call attempts (MSISDNs) with the Care team to enable timely welfare checks for impacted customers.Actively engage with Care team stakeholders ensuring safety for the impacted...
-
Deputy Area Manager
2 weeks ago
Chennai, Tamil Nadu, India Amrit Consultancy Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Summary: Acquire annually 6 to 7 part time employees (Insurance Manager – IM) and also manage a pre allocated team of IM which will be mapped to them from the existing pool of IM's. Key Responsibilities/ Key DeliverablesUnderstand the IM acquisition and also IMF regulation, value proposition & registration process.Acquisition of 6 - 7 IM s in a...
-
Special Education Specialist
2 days ago
Chennai, Tamil Nadu, India d5ba1c7d-404e-43a8-9cb3-d0bb71d6244e Full time ₹ 5,00,000 - ₹ 15,00,000 per yearRole DescriptionThis is a full-time on-site role for a Special Education Specialist located in Chennai. The Special Education Specialist will be responsible for developing and implementing individualized education programs (IEPs) for students with special needs. The role involves collaborating with teachers, parents, and support staff to create inclusive...
-
Business Sys. Analysis Specialist
1 week ago
Chennai, Tamil Nadu, India NTT DATA Full time ₹ 12,00,000 - ₹ 36,00,000 per year"At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we...
-
Business Analysis Specialist
6 days ago
Chennai, Tamil Nadu, India NTT DATA Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAnalyzes and defines business needs and assists in developing appropriate solutions.Activities include evaluation, analysis, documentation of requirements, and translation into proper solution specifications.Formulates and defines scope and objectives based on both end-user needs and a thorough understanding of business needs and business...
-
Reconciliation Specialist
2 weeks ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full time ₹ 6,00,000 - ₹ 12,00,000 per yearTCS BPS is hiring for Reconciliation Specialist role in Chennai Job Role: Reconciliation SpecialistExperience: 2-5 yearsJob Location: ChennaiNotice Period: 0-60 daysQualificationsBachelors Degree - Accounting / Commerce backgroundAdditional Qualification (Added advantage) - Post Graduate in Finance BackgroundRoles and Responsibilities:Hands on experience in...