Customer Care Executive

2 days ago

Pimple Soudagar Pune Maharashtra, India Ecospring Oversys Private Limited Full time ₹ 2,40,000 - ₹ 3,60,000 per year

*Customer Care Executive Job Description:* A Customer Care Executive provides excellent customer service, resolves customer queries, and ensures customer satisfaction. Key responsibilities include: *Key Responsibilities:* 1. Handling customer inquiries and complaints 2. Providing product/service information 3. Resolving customer issues and concerns 4. Processing customer feedback and complaints 5. Maintaining customer records and databases 6. Collaborating with internal teams (e.g., sales, technical support) *Required Skills:* 1. Excellent communication and interpersonal skills 2. Customer service and relationship management 3. Problem-solving and conflict resolution 4. Active listening and empathy 5. Ability to work in a team environment 6. Basic computer knowledge

Job Types: Full-time, Fresher

Pay: ₹20, ₹29,079.29 per month

Benefits:

  • Health insurance

Work Location: In person

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