Customer Care Executive

2 days ago

Pune Maharashtra, India Robu.in Full time

**Customer Care Executive**

**Job Summary**:
**Number of Positions**: 01 required.

**Experience**:1-2 Years** (Customer Service Executive (CSE), CRM or Customer Support/Customer Care experience will be preferred).

**Salary Range**:As per market standards depending upon interviews and experience.

**Educational Qualification**: Any Graduate, Under-Graduate, 12th passed.

**Required Skills**:

- Fluent communications skills: English (Both verbal and written).
- Ability to listen and active problem-solving skills.
- Good interpersonal skills.
- Ability to handle pressure.
- Basic Computer Knowledge, MS-Word/Excel/PowerPoint.

**Gender**: Male/Female (anyone can apply).

**Job Responsibilities and Duties**:
The responsibilities & duties of the **Customer Care Executive** would be:

- To handle the customer queries and escalations systematically, providing them with the best solutions.
- New customer addition and customer retention.
- Answer Customer/Client calls & queries professionally to provide information about products and services, take/cancel orders, or obtain details of complaints to provide a resolution.
- The follow-up to ensure that appropriate actions are taken on customers/clients' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigations.

**Benefits**:

- Limited Calls. No heavy call flow level, per day (mostly less than 40).
- Day Shift only.
- Semi-voice process (mails + calls), good exposure to handling customer grievances, process improvement along with regular routine work.
- Health Insurance (cover worth Rs. 3 lakh) on completion of probation period of 6 months.
- 1 Fixed Weekly-Off (Sunday) and 2nd Weekly-Off will be Rotational (rotational off changes on weekly basis).

**Job Types**: Full-time, Permanent

**Salary**: ₹238,094.00 - ₹300,343.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service/ Customer Support: 1 year (required)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

  • Customer Care Executive

    4 days ago

    Pune, Maharashtra, India Robu.in Full time

    **Job Summary**: **Experience**:1-2 Years** (Customer Service Executive (CSE), CRM or Customer Support/Customer Care experience will be preferred). **Salary Range CTC**: Rs.2,22,821/- per annum to Rs. 2,68,616/- per annum. **Educational Qualification**: Any Graduate, Under-Graduate, 12th passed. **Required Skills**: - Fluent communications skills:...

  • Customer Care Executive

    4 days ago

    Pune, Maharashtra, India Robu.In Full time

    **Customer Care Executive** **Job Summary**: **Number of Positions**: 01 required. **Experience**:1-2 Years** (Customer Service Executive (CSE), CRM or Customer Support/Customer Care experience will be preferred). **Salary Range CTC**: Rs.2,22,821/- per annum to Rs. 2,68,616/- per annum. **Educational Qualification**: Any Graduate, Under-Graduate, 12th...

  • Customer Care Executive

    43 minutes ago

    Pune, Maharashtra, India Nyati Technologies Full time

    Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher **Salary**: ₹21,000.00 - ₹43,900.00 per...

  • Customer Care Executive

    1 hour ago

    Pune, Maharashtra, India Robu.in Full time

    **Customer Care Executive** **Job Summary**: **Number of Positions**: 02 required. **Experience**:1-2 Years** (Customer Service Executive (CSE), CRM or Customer Support/Customer Care experience will be preferred). **Salary Range CTC**: Rs.2,22,821/- per annum to Rs. 2,68,616/- per annum. **Educational Qualification**: Any Graduate, Under-Graduate, 12th...

  • Customer Care Executive

    7 days ago

    Pune, Maharashtra, India Pawana Hospital Full time

    **Job Designation**: Customer care Executive **Qualification**:MBA/MHA **Experience**:1 years in similar profile ***No. of positions : 1

  • Customer Care Executive

    4 days ago

    Pune, Maharashtra, India Epiv Solution And Services Full time

    **Company Description** EPIV Solution & Services is a legal lead generation company located in Pune that specializes in Mass Tort, class action lawsuits, and personal injury cases. As a company, we focus on delivering unmatched quality with our highly qualified, signed claimants prepared for legal representation, replacement assurance, and dedication to...

  • Customer Care Executive

    7 days ago

    Pune, Maharashtra, India P9 Farms Private Limited Full time

    **Job Title**: Customer Care Executive **Job Type**: Full-time **Company Description**: At Provilac, we are all about The Good Stuff. We are leading organic milk supplier in Pune, Mumbai & Hyderabad, soon launching to a few more cities. We deliver farm fresh milk right at the door step of our 25,000 customers on daily basis. We have solved lot of...

  • Customer Care Executive

    1 week ago

    Hadapsar, Pune, Maharashtra, India EPIV Solution Full time

    **Job Role**: Customer care executive We are seeking a customer focused customer care executive to join international process. **Key responsibility**: Handling customers queries via calls, provide information, problem solving. It is an International BPO Voice process, US process - Requirement: Excellent communication skills in English, handling queries,...

  • Customer Care Executive

    4 days ago

    Pune, Maharashtra, India Employee Hub Full time

    **We are hiring! - Customer Care Executive (Female)** **Location**: Pune **Skills**: Spoken English, MS Excel (Real Estate experience is an added advantage) **Experience**: Minimum 1 Year We are looking for a **Customer Care Executive** with strong communication and coordination skills to support our client relations and office operations. **Contact**:...

  • Customer Care Executive

    7 days ago

    Chakan, Pune, Maharashtra, India S. R. Prime Solutions Full time

    **Job Title**: Customer Care Executive **Location**: Chakan, Pune **Salary**: ₹13,000 to ₹18,000 **Qualification**: Any Graduate **Experience**: 2 years in automobile workshops **Gender**: Female **About Us**: We are a recruiting skilled professionals with esteemed organizations in the automotive industry. Currently, we represent a renowned car...