Customer Care Executive
6 hours ago
**Company Description**
EPIV Solution & Services is a legal lead generation company located in Pune that specializes in Mass Tort, class action lawsuits, and personal injury cases. As a company, we focus on delivering unmatched quality with our highly qualified, signed claimants prepared for legal representation, replacement assurance, and dedication to combating lead fraud. Our strategic partnership helps law firms navigate the complexities of legal lead acquisition.
**Role Description**
This is a full-time on-site role for a Customer Care Executive. The Customer Care Executive will be responsible for providing exceptional customer support, ensuring customer satisfaction through effective communication and addressing customer needs, while also working towards sales goals and objectives for the company.
**Qualifications**
- Strong customer support, customer satisfaction, and customer service skills
- Excellent verbal and written communication skills
- Demonstrated ability to meet and exceed sales targets
- Strong problem-solving and conflict-resolution skills
- Demonstrated ability to work collaboratively and effectively with a variety of individuals
- Bachelor's degree in Business Administration, Marketing, Communications, or related field
- Experience in the legal industry is a plus
- English mandatory
Please connect to HR Shaina 91-7840907697
Location-Pune,Viman Nagar
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Night shift
- UK shift
- US shift
Supplemental pay types:
- Performance bonus
Ability to Relocate:
- Pune, Maharashtra 411014: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7840907697
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