Delivery Leader

6 days ago

Vadodara, Gujarat, India NielsenIQ Full time ₹ 1,80,000 - ₹ 5,40,000 per year

Delivery Leader

Job Description

As a Delivery Leader at the M7 level, you will play a pivotal role in driving operational excellence across NIQ's RD and CI domains. This role is ideal for a strategic thinker and execution-focused leader who thrives in a fast-paced, data-driven environment. You will lead cross-functional teams, optimize delivery workflows, and champion continuous improvement initiatives that directly impact client satisfaction and internal efficiency.

Key Responsibilities

  • Lead and manage end-to-end delivery of RD and CI operations, ensuring accuracy, timeliness, and compliance with SLAs.
  • Drive efficiency initiatives across the delivery lifecycle, leveraging Lean, Six Sigma, or Agile methodologies.
  • Collaborate with global stakeholders including Product, Technology, and Client Service teams to align delivery with business goals.
  • Identify and resolve systemic delivery issues, using data to inform root cause analysis and preventive actions.
  • Mentor and develop a high-performing team, fostering a culture of accountability, innovation, and continuous learning.
  • Monitor KPIs and delivery metrics to ensure performance targets are met or exceeded.
  • Represent the delivery function in governance forums and client-facing discussions as needed.
Qualifications
  • 15+ years of experience in data operations, delivery management, or a related field, with at least 5 years in a leadership role.
  • Proven expertise in RD / CI practices.
  • Strong analytical and problem-solving skills; ability to interpret complex data and drive actionable insights.
  • Excellent communication and stakeholder management skills across global teams.
  • Experience with tools such as Power BI, Jira, Confluence, or similar platforms is a plus.
  • Certification in Lean, Six Sigma, or Agile methodologies preferred.
Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:

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