Employee Benefit
22 hours ago
Skill: Employee Benefit
Location: Pune
Exp Range: 1 to 8 years
Job Description:
Key Responsibilities:
• Review claims processed by the team for correctness and completeness.
• Serve as SPOC for stakeholders addressing inquiries and providing updates.
• Guide the team of processors and oversee their performance.
• Analyze claims to identify trends, detect potential frauds and areas of Improvements.
• Diligently attend to escalation
• Publishing reports to leadership on performance metrices
• Maintain Proper documentation of processes and cross skilling of resources
• Ensure SLA's & KPI's are consistently met.
Work Experience: ~ 4 to 8 years of experience managing claim reimbursements, especially travel claims.
Skills and Qualification:
• Commerce Graduate.
• Strong Communication skills.
• Analytical and Problem solving bent of mind.
• Able to work under pressure to meet timelines.
• Able to effectively collaborate.
• Customer Centric behavior.
Technical Experience
• Experience in MS Outlook, MS Excel, SAP
Location
Pune
Job Function
BUSINESS PROCESS SERVICES
Role
Executive
Job Id
386050
Desired Skills
HRO Compensation & Benefits
Desired Candidate Profile
Qualifications : BACHELOR OF ARTS, BACHELOR OF BUSINESS ADMINISTRATION, BACHELOR OF BUSINESS MANAGEMENT, BACHELOR OF BUSINESS STUDIES, BACHELOR OF COMMERCE
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