Employee Benefit

22 hours ago


Pune, Maharashtra, India Tata Consultancy Services (TCS) Full time

Skill: Employee Benefit

Location: Pune

Exp Range: 1 to 8 years

Job Description:

Key Responsibilities:
• Review claims processed by the team for correctness and completeness.
• Serve as SPOC for stakeholders addressing inquiries and providing updates.
• Guide the team of processors and oversee their performance.
• Analyze claims to identify trends, detect potential frauds and areas of Improvements.
• Diligently attend to escalation
• Publishing reports to leadership on performance metrices
• Maintain Proper documentation of processes and cross skilling of resources
• Ensure SLA's & KPI's are consistently met.

Work Experience: ~ 4 to 8 years of experience managing claim reimbursements, especially travel claims.

Skills and Qualification:


• Commerce Graduate.
• Strong Communication skills.
• Analytical and Problem solving bent of mind.
• Able to work under pressure to meet timelines.
• Able to effectively collaborate.
• Customer Centric behavior.

Technical Experience
• Experience in MS Outlook, MS Excel, SAP

Location

Pune

Job Function

BUSINESS PROCESS SERVICES

Role

Executive

Job Id

386050

Desired Skills

HRO Compensation & Benefits

Desired Candidate Profile

Qualifications : BACHELOR OF ARTS, BACHELOR OF BUSINESS ADMINISTRATION, BACHELOR OF BUSINESS MANAGEMENT, BACHELOR OF BUSINESS STUDIES, BACHELOR OF COMMERCE


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