Mega Walk-In Drive Tcs Pune is Hiring For Employee Benefits

2 days ago

Pune, Maharashtra, India Tata Consultancy Services Full time

Mega Walk-In Drive TCS Pune is Hiring for Employee Benefits

Job Title: Employee Benefits

Date : November 30th 2025

Timings : 10:00 AM 12:30 PM

Venue : Sahyadri Park, Plot No. 2 & 3, Phase 3, Hinjewadi Rajiv Gandhi Infotech Park, Pune , India

Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only

Experience Required: 1-10 years

Employment Type: Full-Time

JD : Kindly refer to the end of the post

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview

  • Step 1: Visit
  • Step 2: Click to login
  • Step 3: Click New user (Register with us)
  • Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)
  • Step 5: Once completed, your TCS no. will be generated which starts from EP2025XXXX.
  • Step 6: You will receive the EP number on your personal e-mail ID.

Eligibility:

  • Minimum 15 years of regular, full-time education
  • Should be flexible with night shifts & rotation shifts

Key Responsibilities:

  • Be focused on processing, verifying, and managing claims for reimbursements.
  • Ensuring accurate payments by preparing files and ensuring timely payments.
  • Maintain track of Payments made and Fallouts".
  • Handling "Fallouts" diligently and taking them to logical closures.
  • Handle various aspects of the claim lifecycle, from initial review to final payment including regular follow ups with multiple stakeholders – Customer, Client, F&A, vendor portal.
  • Adhering to company policies and regulations.
  • Responding to employee queries with TAT.
  • Review claims processed by the team for correctness and completeness.
  • Serve as SPOC for stakeholders addressing inquiries and providing updates.
  • Guide the team of processors and oversee their performance.
  • Analyze claims to identify trends, detect potential frauds and areas of Improvements.
  • Diligently attend to escalation
  • Publishing reports to leadership on performance metrices
  • Maintain Proper documentation of processes and cross skilling of resources
  • Ensure SLA's & KPI's are consistently met.

Main Skills:

  • "HR Operations expertise,
  • SAP & Excel Knowledge,
  • Communication, Comprehending and articulation skills
  • Managing customer stakeholders directly
  • Experience in designing the processes with tech supports"

Work Experience:

1-10 years of experience managing claim reimbursements, especially travel claims.

Technical Experience

  • Experience in MS Outlook, MS Excel, SAP

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