Operations & HR Manager

Rocktfuel is an end-to-end marketing agency based in Bangalore. We've worked with the likes of Aldo South East Asia, Deccan Herald, The Better India, Ctruh, Aukera Diamonds & Jewellery, along with F&B, e-commerce & retail brands in India & UAE to name a few.

We take our business accord with the utmost earnest and our people will be our greatest asset. In the millennial and post-millennial era, creative junkies are all artists, entrepreneurs, social media experts, photographers and nutheads. If you identify being one, we're looking at you.

Location:
 Bangalore (On-site/Hybrid)

Department:
 Operations & Human Resources

Reports to:
 Founder / Director

Salary:
 ₹3,00,000 per annum (CTC)

About the Role

The Operations & HR Manager ensures seamless functioning across all departments at Rocktfuel — managing people, processes, and systems while supporting the social media team with coordination and content delivery. The role combines HR management, operational oversight, and basic social media support to maintain structure, efficiency, and smooth execution in a dynamic creative environment.

Key ResponsibilitiesOperations & Administration

• Handle 
  client and influencer contracts and invoices as and when required
  , maintain a central repository, and track renewals, expiries, and payments.
• Oversee 
  client onboarding
  , including Notion folder creation, trackers, and reporting structures.
• Maintain 
  client file organisation
  , reports, and brand assets across Notion and Google Drive.
• Track and record 
  operational, shoot, and influencer expenses
  , manage petty cash, and process vendor payments.
• Manage 
  equipment inventory, transport, and maintenance
  , ensuring safe usage and accountability.
• Prepare and send 
  monthly performance reports
   with the social media and strategy teams.
• Maintain 
  Notion dashboards, trackers, and SOPs
   for internal coordination and workflow management.
• Support leadership with 
  HR compliance, data organisation, and process improvement initiatives
  .

Human Resources Management

• Manage 
  employee onboarding and offboarding
  , including offer letters, HR agreements, documentation, and inductions.
• Maintain 
  attendance, leave records, and employee databases
  , ensuring policy compliance.
• Support 
  recruitment
  , coordinate interviews, and maintain candidate and staff records.
• Assist with 
  training, team communication, and performance tracking
  .

Social Media & Team Support

• Assist in 
  planning, scheduling, and publishing content
   across multiple social media platforms.
• Support 
  client onboarding
   by collecting brand assets, references, and campaign inputs.
• Coordinate with 
  design, copy, and video teams
   for timely creative delivery and feedback alignment.
• Curate 
  captions and hashtags
   for posts, carousels, and reels, ensuring consistency with brand tone and engagement.
• Collaborate with the social media team to ensure 
  smooth campaign execution and reporting
  .

Required Skills & Qualifications

• Bachelor's degree in Business Administration, HR, Marketing, or related field.
• 2–4 years of experience in 
  operations, HR, or agency management
   (preferably in a creative or marketing setup).
• Excellent 
  organisational, communication, and multitasking
   abilities.
• Strong understanding of 
  social media processes and content coordination
  .
• Proficiency in 
  Notion, Google Workspace, and Excel
  .
• Attention to detail, proactive attitude, and ability to handle multiple deliverables at once.

What We Offer

• A fast-paced, creative environment working with leading F&B, lifestyle, and fashion brands.
• Hands-on involvement across both 
  operations and social media strategy execution
  .
• Opportunities for growth, leadership exposure, and process-building experience.

How to Apply:

Email us your resume with a short cover letter to

Employment Type:

Full-time.