Account Manager

Company Description

Skillmate is a global marketing company dedicated to empowering businesses through data-driven digital marketing strategies. Specializing in SEO, PPC, social media management, content creation, and marketing automation (including email and WhatsApp API), we enable businesses to effectively attract, engage, and convert their ideal customers. Our innovative and tailored approach ensures measurable results that drive growth. At Skillmate, we are passionate about delivering excellence and creating long-lasting partnerships with our clients.

Job Description:

Fulltime: Onsite

Location: Indiranagar, Bangalore

Agency experience mandatory

We are seeking a versatile and proactive
Account Manager
who will serve as the primary point of contact between clients, the digital marketing and production teams,
website developers
, influencers, and the sales team. This role requires hands-on involvement across digital marketing execution, production coordination, website coordination, influencer coordination, client servicing, reporting, and sales support.

Key Responsibilities

• Manage client relationships and ensure timely delivery of all services across
  social media, SEO, performance marketing, website-related activities, and influencer campaigns
  .
• Plan, create, and maintain
  monthly social media calendars
  , including basic copywriting and Canva-based creatives.
• Coordinate production activities such as
  script preparation
  , collaboration with designers, and scheduling posts and reels across social media platforms.
• Coordinate with
  website developers
  to ensure all website-related tasks, updates, and projects are completed
  within agreed timelines
  .
• Shortlist and coordinate with influencers
  based on client requirements, campaign objectives, budget, and brand fit.
• Act as a single point of contact between clients and internal teams (developers, designers, marketers) to track progress, collect feedback, and ensure timely closures.
• Support the sales team during
  closures and final client meetings
  , including preparation of
  PowerPoint presentations
  when required.
• Manage
  monthly retainer collections
  , identify opportunities to
  upsell additional services
  , and earn incentives for successful upsells.
• Prepare and share
  daily, weekly, and monthly performance and progress reports
  with clients, ensuring transparency and clear communication.
• Conduct
  monthly in-person client meetings
  ; candidates must have their
  own vehicle
  for travel.
• Communicate professionally and fluently in
  English
  ; knowledge of
  Hindi and Kannada
  will be a strong advantage.
• Use and manage CRM and invoicing tools such as
  Salesforce, TeleCRM, Zoho CRM
  , and
  Zoho Books
  (for invoicing); prior experience is a plus.

Requirements

• 2–4 years of hands-on experience in digital marketing
  , with exposure to social media management, SEO, performance marketing, website coordination, influencer marketing, and client reporting.
• Proven experience in
  shortlisting influencers
  , evaluating engagement metrics, audience relevance, and campaign alignment.
• Strong understanding of digital marketing workflows, content calendars, and campaign execution.
• Proven ability to coordinate with
  developers, designers, influencers, and marketing teams
  to meet deadlines.
• Experience in preparing and presenting
  structured reports
  for clients on a daily, weekly, and monthly basis.
• Experience in sales, client closures, or upselling additional services is a strong plus.
• Excellent client communication and stakeholder management skills.
• Ability to multitask, prioritize, and manage deadlines effectively.
• Comfortable working in a fast-paced environment that blends
  client servicing, reporting, creative coordination, website management, influencer execution, and sales support
  .

If you enjoy a dynamic role that combines
client management, digital marketing execution, influencer coordination, structured reporting, and revenue growth through upselling
, we would be happy to connect with you.

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