Engagement Executive + 15+ years

2 days ago

Bengaluru, Karnataka, India Capgemini Full time ₹ 15,00,000 - ₹ 30,00,000 per year
Job Description

Capgemini is seeking a director professional for Engagement Executive role.

Primary Skills

Account/Engagement Leadership Responsibilities:

  • At least 5 years of experience working as Account/Engagement Head in finance shared services.
  • Accountable and responsible for service delivery, ensuring performance delivery of all in-scope activities
  • Manage the engagement effectively through a team of talented Senior Managers and Operating Managers
  • Ensure adherence to process controls (client & CG)
  • Oversee attrition and knowledge management
  • Drive process improvements and initiatives
  • Coordinate with support team leads and onshore client-facing teams, including contracting, legal, transformation, transition, IT, etc.
  • Serve as the first point of escalation for service delivery.
  • Engage and partner with client leadership independently.
  • Collaborate with client leadership on engagement initiatives and future growth opportunities in conjunction with other client-facing teams.
  • Own the financials for the engagement
  • Participate in the annual budgeting exercise

Domain and Process:

  • Manage F&A controllership functions with expertise to ensure smooth delivery
  • Strong domain knowledge of Finance & Accounting; core accounting experience is mandatory.
  • Experience in leading, reviewing, and monitoring finance shared services teams involved in US GAAP/regulatory/statutory/ reporting processes.
  • Responsible for achieving SLAs & Key Process Indicators for all in-scope activities
  • Conduct internal process audits & reviews to ensure strict adherence to process parameters/systems as per defined guidelines
  • Ensure documentation guidelines are adhered to as per contract
  • Perform root cause and action plan analysis for issues/concerns
  • Monitor process health
  • Drive process improvement between cross-functional teams; enhance efficiencies/productivity

People:

  • Recruit and manage high-end talent
  • Responsible for managing, motivating, developing, and appraising direct & indirect reports to create a participative work environment that meets organizational/business goals.
  • Build structured plans for retention strategy, succession planning, and individual development plans.

Stakeholder Management:

  • Maintain relationships with demanding clients to achieve quality product and service norms.
  • Governance: Hold weekly/monthly/quarterly review meetings with stakeholders (internal and external) at an engagement/account level, and conduct other operations review meetings for overall departmental progress and review.
Secondary Skills

Other Requirements:

  • Manage a team of 180+ FTEs to ensure the process is followed as described.
  • Possess excellent interpersonal, communication, and organizational skills with abilities in team management, team motivation, and customer relationship management.
  • Willing to work in shifts, mainly US shifts during month/quarter/annual close, providing guidance and direction to the team on technical nuances during the close cycle.
  • Working knowledge of SAP and other tools like Wings, Workiva etc.
  • Proficient in MS Office suite, mainly Excel and PowerPoint.

Qualification:-

  • Graduate/Post Graduate/M.B.A with 18-20 years
  • CA/CPA/CMA (pref not mandatory)

  • Engagement Executive + 15+ years

    2 days ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description Capgemini is seeking a director professional for Engagement Executive role. Primary Skills Account/Engagement Leadership Responsibilities:•    At least 5 years of experience working as Account/Engagement Head in finance shared services.•    Accountable and responsible for service delivery, ensuring performance delivery of all...

  • Senior Manager- Quality Assurance

    3 days ago

    Bengaluru, Karnataka, India crescendo global Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description Senior Manager - Quality AssuranceExperience: 8 Years - 15 YearsLocation: Bengaluru and PuneDiscipline: Quality Control / Quality Assurance / SQEJob Type: Permanent Contact Name: Princy ChauhanContact Email: Job Reference: 72074Published: 21 days ago Quality Head - Process Transformation | Lean Six Sigma | US...

  • 10-15 years of experience Sales

    2 weeks ago

    Bengaluru, Karnataka, India MAIA Estates Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About Maia EstatesAt MAIA, we don't just build real estate - we build trust, aspirations, and future-forward lifestyles. Established in 2016 by Mayank Ruia in partnership with the Manipal Group, MAIA Estates is redefining the real estate narrative in India through a distinctive blend of intelligent design, meticulous planning, and conscious development.In...

  • Memory Layout Engineer

    2 weeks ago

    Bengaluru, Karnataka, India SILCOSYS Solutions Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionSILCOSYS Solutions collaborates with clients to develop their next-generation flagship product lines, including mobile devices, routers/switches, consumer goods, storage solutions, microprocessors, and graphics processors. Known for pioneering cutting-edge technologies in the industry, SILCOSYS stands out with its expertise in designing...

  • Client Engagement Executive

    4 days ago

    Bengaluru, Karnataka, India SEEK Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We're on the lookout for a Client Engagement Executive who loves solving problems, digging into data, and building strong client relationships. If you're detail-driven, analytical, and thrive in a fast-moving environment — you'll fit right inIn this role, you'll own the full client journey — from onboarding and training to adoption, engagement, and...

  • Employee Engagement Executive

    2 weeks ago

    Bengaluru, Karnataka, India Decorpot Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Description: Employee Engagement ExecutivePosition Overview:As an Employee Engagement Executive, you will be responsible for developing, implementing, and managing initiatives aimed at enhancing employee satisfaction, morale, and productivity within the organization. This is an entry-level position suitable for individuals with a passion for people...

  • Cloud Engagement Director

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Capgemini Full time

    This role is ideal for a seasoned professional with 15–20 years of experience in leading Oracle EBS and Oracle Cloud ERP engagements, including support, implementations, and upgrades. The candidate should have experience managing large accounts with multiple projects and overseeing teams of 100+ members. The role involves ensuring delivery excellence...

  • Engagement Manager

    1 week ago

    Bengaluru, Karnataka, India ThoughtSpot Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are seeking an Engagement Manager who will lead the delivery of BI and analytics projects for enterprise customers. This role is perfect for someone with hands-on BI experience who has transitioned into project management, and who thrives at the intersection of technology, business, and customer success. As an Engagement Manager, you'll be responsible for...

  • Engagement Manager

    2 weeks ago

    Bengaluru, Karnataka, India Tracxn Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job DescriptionLocation: Bangalore . Job type: Full time . Work from: Office . Work Time: 2 pm - 11 pmPosition OverviewThe Engagement Manager plays a critical role in customer success, responsible for managing the entire customer journey—from onboarding to renewals. This role focuses on enhancing customer engagement, ensuring seamless platform adoption,...

  • Engagement Manager

    2 weeks ago

    Bengaluru, Karnataka, India Tracxn Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionLocation: Bangalore . Job type: Full time . Work from: Office . Work Time: 9 am - 6 pmPosition OverviewThe Engagement Manager plays a critical role in customer success, responsible for managing the entire customer journey—from onboarding to renewals. This role focuses on enhancing customer engagement, ensuring seamless platform adoption, and...