Engagement Executive + 15+ years

2 days ago

Bengaluru, Karnataka, India Capgemini Full time ₹ 20,00,000 - ₹ 25,00,000 per year
Job Description

Capgemini is seeking a director professional for Engagement Executive role.

Primary Skills

Account/Engagement Leadership Responsibilities:

•    At least 5 years of experience working as Account/Engagement Head in finance shared services.

•    Accountable and responsible for service delivery, ensuring performance delivery of all in-scope activities

•    Manage the engagement effectively through a team of talented Senior Managers and Operating Managers

•    Ensure adherence to process controls (client & CG)

•    Oversee attrition and knowledge management

•    Drive process improvements and initiatives

•    Coordinate with support team leads and onshore client-facing teams, including contracting, legal, transformation, transition, IT, etc.

•    Serve as the first point of escalation for service delivery.

•    Engage and partner with client leadership independently.

•    Collaborate with client leadership on engagement initiatives and future growth opportunities in conjunction with other client-facing teams.

•    Own the financials for the engagement

•    Participate in the annual budgeting exercise
Domain and Process:

•    Manage F&A controllership functions with expertise to ensure smooth delivery

•    Strong domain knowledge of Finance & Accounting; core accounting experience is mandatory.

•    Experience in leading, reviewing, and monitoring finance shared services teams involved in US GAAP/regulatory/statutory/ reporting processes.

•    Responsible for achieving SLAs & Key Process Indicators for all in-scope activities

•    Conduct internal process audits & reviews to ensure strict adherence to process parameters/systems as per defined guidelines

•    Ensure documentation guidelines are adhered to as per contract

•    Perform root cause and action plan analysis for issues/concerns

•    Monitor process health

•    Drive process improvement between cross-functional teams; enhance efficiencies/productivity
People:

•    Recruit and manage high-end talent

•    Responsible for managing, motivating, developing, and appraising direct & indirect reports to create a participative work environment that meets organizational/business goals.

•    Build structured plans for retention strategy, succession planning, and individual development plans.
Stakeholder Management:

•    Maintain relationships with demanding clients to achieve quality product and service norms.

•    Governance: Hold weekly/monthly/quarterly review meetings with stakeholders (internal and external) at an engagement/account level, and conduct other operations review meetings for overall departmental progress and review.

Secondary Skills

Other Requirements:

•    Manage a team of 180+ FTEs to ensure the process is followed as described.

•    Possess excellent interpersonal, communication, and organizational skills with abilities in team management, team motivation, and customer relationship management.

•    Willing to work in shifts, mainly US shifts during month/quarter/annual close, providing guidance and direction to the team on technical nuances during the close cycle.

•    Working knowledge of SAP and other tools like Wings, Workiva etc.

•    Proficient in MS Office suite, mainly Excel and PowerPoint.

Qualification:-


•    Graduate/Post Graduate/M.B.A with 18-20 years 

•    CA/CPA/CMA (pref not mandatory)


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