Engagement Director

4 hours ago

Bengaluru, Karnataka, India Capgemini Engineering Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description

Capgemini is seeking level executive for Engagement Director role.

Primary Skills

  • Delivery Management: Oversee end-to-end service delivery across multiple F&A accounts, ensuring SLAs and KPIs are consistently met.
  • Client Relationship & Satisfaction: Act as the single point of contact for client organisations, resolving delivery-related issues and fostering long-term partnerships.
  • Strategic Planning: Contribute to service line strategy, competitiveness, and growth initiatives.
  • Transformation & Innovation: Lead industrialised innovation efforts, including automation, process reengineering, and digital enablement.
  • Compliance & Governance: Ensure adherence to contract terms, process controls, and regulatory requirements.

Secondary Skills

  • 15+ years of experience in F&A service delivery.
  • Expertise in F&A , with core expertise in O2C, P2P,
  • Expertise in P&L management.
  • Exposure in transformation initiatives.
  • Experience working in either BPO or captive environment, with adaptability to both models.
  • Strong commercial knowledge and ability to drive margin improvement.
  • Strong communication and stakeholder management skills.
  • Experience with global delivery models and multi-location teams.

Ref. code

345001-en_GB

Posted on

19 Nov 2025

Experience level

Executives

Contract type

Permanent

Location

Bangalore

Business unit

Business Services

Brand

Capgemini

Professional communities

Finance

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