Engagement Director
4 days ago
Job Description
Capgemini is seeking level executive for Engagement Director role.
Primary Skills
- Delivery Management: Oversee end-to-end service delivery across multiple F&A accounts, ensuring SLAs and KPIs are consistently met.
- Client Relationship & Satisfaction: Act as the single point of contact for client organisations, resolving delivery-related issues and fostering long-term partnerships.
- Strategic Planning: Contribute to service line strategy, competitiveness, and growth initiatives.
- Transformation & Innovation: Lead industrialised innovation efforts, including automation, process reengineering, and digital enablement.
- Compliance & Governance: Ensure adherence to contract terms, process controls, and regulatory requirements.
Secondary Skills
- 15+ years of experience in F&A service delivery.
- Expertise in F&A , with core expertise in O2C, P2P,
- Expertise in P&L management.
- Exposure in transformation initiatives.
- Experience working in either BPO or captive environment, with adaptability to both models.
- Strong commercial knowledge and ability to drive margin improvement.
- Strong communication and stakeholder management skills.
- Experience with global delivery models and multi-location teams.
Ref. code
345001-en_GB
Posted on
19 Nov 2025
Experience level
Executives
Contract type
Permanent
Location
Bangalore
Business unit
Business Services
Brand
Capgemini
Professional communities
Finance
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