Engagement Director

1 week ago

Bengaluru Karnataka India, Karnataka Anakin Full time

Head of Client Engagements


Anakin is a fast-growing Pricing Intelligence & Data-as-a-Service (DaaS) company supporting global leaders in e-commerce, mobility, food delivery, and quick commerce. Our platform enables real-time competitive pricing decisions built on deep data engineering and automation.


We are now looking to hire a Head of Client Engagements—a senior leader responsible for owning end-to-end client relationships, ensuring exceptional delivery, driving renewals, unlocking account growth, and building a high-performing engagements organisation.


About the Role


The Head of Client Engagements will shape the strategy, processes, and leadership framework for how Anakin engages its global enterprise customers. This includes responsibility for:


  1. Client satisfaction & executive relationship management
  2. Delivery excellence across data, analytics & platform workflows
  3. Revenue realization & renewal governance
  4. Account expansion & strategic value delivery
  5. Building a world-class client engagement team and operating model


This role is ideal for leaders from analytics consulting, SaaS/DaaS platforms, enterprise delivery, customer success, or data-driven client engagement teams.


What You Will Own


1. Client Experience & Satisfaction


  • Own NPS, executive sentiment, and overall client experience across all accounts.
  • Build robust communication frameworks and escalation mechanisms.
  • Risk identification and structured problem-solving across engagements.



2. Revenue Realization


  • Own consistent revenue realization across the portfolio.
  • Manage and monitor leakage, delays, and risk signals.



3. Renewals & Account Retention


  • Own company-wide retention targets.
  • Build churn-prediction frameworks, renewal governance, and executive sponsor motions.
  • Set strong cadences for QBRs, value articulation, and client storytelling.



4. Account Growth & Strategic Expansion


  • Build the expansion plans
  • Drive portfolio-level 60% YoY account growth through consultative, value-led selling.
  • Ensure the engagement team consistently maintains strong expansion pipelines.


5. Leadership, Culture & Team Building


  • Hire, coach, and grow a high-performing Client Engagements team.
  • Instill a culture of discipline, accountability, and predictable execution.


We are looking for someone with:


  • 10+ years in Client Engagements, Delivery, Analytics Consulting, Customer Success, or Enterprise Account Management.
  • Experience managing data-led, technical, or product-driven client engagements.
  • Leadership experience building teams and scaling functions (3+ years).
  • Strong problem-solving, analytical capability, and consultative communication.
  • Proven success in renewals, expansions, and executive stakeholder management.



Why Join Anakin?


  • Lead enterprise client engagements for a high-growth global DaaS company.
  • Build a function from the ground up with direct access to founders.
  • Influence product direction and shape enterprise value delivery.
  • Work on complex, high-impact data problems with global enterprise clients.
  • High ownership, autonomy, and leadership visibility.

  • Engagement Director

    2 days ago

    Bengaluru, Karnataka, India Capgemini Full time

    Job Description Capgemini is seeking level executive for Engagement Director role. Primary Skills •    Delivery Management: Oversee end-to-end service delivery across multiple F&A accounts, ensuring SLAs and KPIs are consistently met.•    Client Relationship & Satisfaction: Act as the single point of contact for client organisations, resolving...

  • Engagement Director

    2 days ago

    Bengaluru, Karnataka, India Capgemini Engineering Full time

    Job DescriptionCapgemini is seeking level executive for Engagement Director role.Primary SkillsDelivery Management: Oversee end-to-end service delivery across multiple F&A accounts, ensuring SLAs and KPIs are consistently met.Client Relationship & Satisfaction: Act as the single point of contact for client organisations, resolving delivery-related issues and...

  • Director of People Operations

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka InRhythm Full time

    About the jobOverviewThe Director of People Operations & Community Engagement leads InRhythm’s full people strategy, driving consultant performance, client success, and a thriving company culture. This role oversees all aspects of the employee journey, from onboarding to engagement, growth, and retention, while ensuring global compliance and a strong...

  • Engagement Director

    1 week ago

    Bengaluru, Karnataka, India Anakin (YC S21) Full time ₹ 1,04,000 - ₹ 26,02,000 per year

    Head of Client EngagementsAnakin is a fast-growing Pricing Intelligence & Data-as-a-Service (DaaS) company supporting global leaders in e-commerce, mobility, food delivery, and quick commerce. Our platform enables real-time competitive pricing decisions built on deep data engineering and automation.We are now looking to hire a Head of Client Engagements—a...

  • SAP Engagement Manager

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Capgemini Full time

    Job Location: Bangalore/Mumbai/PuneThe Opportunity:Capgemini is seeking a director level executive to S/4 transformation Program(s) for our clients. This person will be responsible for growth delivering solutions to Capgemini clients.Account(s) Delivery & LeadershipManage a) SAP S/4 Large transformation Program (s) like Greenfield implementation, b)...

  • Delivery Director

    1 day ago

    Bengaluru, Karnataka, India, Karnataka HCLTech Full time

    Role: Delivery Director/Senior Delivery Manager (18-24 yrs)Location: BangaloreWe are seeking a dynamic and strategic leader to spearhead our growth initiatives across new markets. This is a leadership role designed for a leader with a proven track record in presales, delivery, and technical expertise. The ideal candidate will possess a deep understanding of...

  • Director

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka REVA University Full time

    Director / Head – Industry–Academia Collaborations & CSR Initiatives (University Industry Interaction Cell – UIIC)Department: University Industry Interaction & CSR CellReports To: Vice ChancellorLocation: REVA University, Bengaluru, Karnataka1. Strategic Industry–Academia CollaborationsDevelop and execute strategic partnerships and MOUs with...

  • Research Director

    7 days ago

    Bengaluru, Karnataka, India, Karnataka Hansa Research Group Full time

    We are looking for a Research Director(Account Director) to be a part of our esteemed Organization- Hansa Research Group Pvt Ltd. in our Quantitative Research team- Bangalore .Hansa Research is the largest Indian consumer insights company undertaking engagements with clients across 100+ countries. We are the first Indian insights and consulting company to...

  • Associate Director

    7 days ago

    Bengaluru, Karnataka, India, Karnataka KPMG Full time

    Associate Director – Service delivery will require the candidate to lead large complex engagements or multiple mid-sized independent engagements in financial services operations environment. It will involve both build and run part of engagement/projects and delivering the objectives agreed with the client and onshore stakeholders—The The role will manage...

  • Creative Director

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Zensciences Full time

    Role Title: Creative DirectorBusiness Unit: Zensciences (B2B Creative & Brand)Reporting To: Chief Business Officer / Founding PartnersAbout the RolesWe’re looking for a Creative Director to lead the big idea engine at Zensciences — India’s largest B2B marketing and creative agency. This is a pivotal role responsible for elevating the agency’s...