Senior Operations Manager
14 hours ago
Job Title Sr Manager Operations
Function Call Centre
Working time 6 Days working (Monday to Saturday )
10 am to 7 pm office hours
Sunday Fixed off
Minimum Education Graduate
Work Experience 8 Years
Minimum 3 yrs of experience as Manager Operations on papers.
Gender Female/ Male
Industry Exposure
Can communicate in Hindi and English both
Experience in Outbound Tele calling/Tele Sales/lead
generation.
Lead Generation process
Outbound Tele calling exposure is preferable.
Must have worked on dialer.
Job Role Communicates information in a timely, accurate and understood
manner to all sales team members
Track and accurately update operational performance files for Sales
Agents on a weekly basis.
Manage and drive sales team target and performance
Dive sales teams performance on systems and all metrics in
accordance to the contractual
obligation
Ensure regular feedback is given to Sales Agents with regards to
action plans that have been set .
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