Program Manager

Division overview:

Chief Transformation Office (CTO) provides project management and business analysis support across Nomura's wholesale banking functions. It is a cross regional and divisional transformation team delivering 'initiatives' related to new regulations, implementing new infrastructure, business expansion, product roll outs and introducing banking controls.

Role Overview:

As a Program Manager you are responsible for driving the connected Stakeholder agenda, bringing the best capabilities for improving stakeholder experience and building and maintaining senior Stakeholder relationships. We are looking for someone with strong work ethic to join a dynamic and fast growing division, and who will play a key role in delivering firm critical projects.

Role description:

1. 
   
2. Lead stakeholder engagements and work streams related to the specific program or portfolio in conjunction with the CTO values and principles.
3. Provide oversight of highly skilled project resources and project deliverables throughout the project lifecycle and help ensure timely execution of project deliverables.
4. Apply well developed consulting skills and in-depth industry and functional knowledge in the execution of assignments.
5. Analyse current end to end system / process flows and produce clear, concise documentation.
6. Work collaboratively with technology teams to propose strategic system / process flows which are fully documented.
7. Establish right framework, governance, and metrics to manage the programs effectively.
8. Help lead proposal development and other new business development activities by leveraging existing relationships with C-level executives.
9. Provide input into engagement decisions including work plan and timeline, project management, resource allocation and career development of staff members.
10. Develop program strategies and plans, including stakeholder assessment, leadership alignment, organization transition, change readiness, capability transfer, and end-user training.
11. Develop short and long-term goals, KPIs, and objectives, and develop and execute against operational plan.
12. Managing risks and issues and taking corrective measurements.
13. Be a mentor to the team and constantly evaluate opportunities of learning/upskilling and lead/coach the team to fulfil any gaps.

Key competencies required:

1. 
   
2. Understand clients' needs and issues, provide solutions utilizing Nomura Group company's resources and earn the clients' trust.
3. Acquire a wide range of knowledge as an employee of Nomura and play a part in improving the company's service level and corporate value.
4. Take on new challenges for improvement and cultivate a corporate culture of challenge by driving change in business operations.
5. Ensure views are not biased, accept different opinions and perspectives, and collaborate with other members to create common values.
6. Provide appropriate guidance to others and act in a manner that places emphasis on the performance and growth of the organization.
7. Improve further the understanding and awareness of corporate philosophy, professional ethics, compliance, risk management, and code of conduct, and make decisions and take actions from a managerial position.

Skills, experience, qualifications and knowledge required:

1. 
   
2. Minimum 10+ years of experience in consulting or handling change programs within global investment banking.
3. Have detail understanding of Wealth Management function for global investment banking. Key activities processes include – Investment Products, Lending Products, Wealth Client Onboarding, Client Lifecycle, Client Risk Profiling, Suitability Checks, Investment Advisory, MI & Reporting
4. Strong experience/understanding with Avaloq Core Platform (Modules- STEX, Credit, Client Data, MIS reports, Stock exchange and payments) will be preferred; Avaloq certification is a plus.
5. Proven experience as a Program Manager; Thorough understanding of project/program management techniques and methods (Agile and Waterfall).
6. Experience in managing full E2E project delivery, Front Office to Back Office architecture overhaul projects which require coordination across multiple Corporate functions and Technology partners.
7. Excellent Knowledge of performance evaluation and change management principles.
8. Excellent Communication, Leadership skills, Organization Skills along with experience in conflict management/ issue resolution.
9. Experience of analysing complex business processes.
10. Flexibility (Openness to Change) – Adapts effectively to changing plans, domains, and priorities; is open and flexible when faced with changing project constraints and timelines.
11. Expect sound understanding of standard Trade lifecycle, financial products like cash equities, bonds, listed future & Options, Loans. CFA/ FRM certification will be preferred.
12. Detailed knowledge of all Microsoft Office products, PowerBI and Alteryx will be preferred.
13. Attention to detail and high-quality standards of documentation, processes and control environment.
14. Deals comfortably with ambiguity – Stays on target to complete goals regardless of obstacles or adverse circumstances.

Nomura Leadership Behaviours:

Leadership
Behaviours

Description

Element

Exploring Insights & Vision

Comprehensively analyse the nature
of the problems we face and set our
focus toward the future vision

• Gather Intelligence
• Create a vision
• Identify an issue

Making Strategic Decisions

Analyse options and feasibility to resolve issues, in making
judgments and recommendations

• Identify countermeasures
• Assess feasibility
• Make a judgment

Inspiring Entrepreneurship in People

Promotes the vision and goals to others in such a way that inspires commitment and independent contributions

• Influence
• Inspire
• Commit

Elevating Organizational Capacity

Maximize organizational productivity through leadership development and
engagement

• Have an ownership in own development
• Support other's growth
• Encourage organizational growth

Inclusion

Respect diverse perspectives and
promote psychological safety
and the creation of a risk culture

• Foster psychological
  safety
• Encourage the active
  participation of all talent
• Foster a risk culture

We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer's responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age.

*Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.