Customer Service Representative

3 days ago


Remote, India AH AUTOMOTIVE Full time

The Customer Support Executive – Automotive is responsible for delivering excellent customer service by assisting customers with inquiries related to vehicles, services, bookings, and after-sales support, while ensuring a smooth and satisfying customer experience.

Key Responsibilities:

  • Handle customer inquiries via phone, email, chat, or in person
  • Assist customers with service bookings, vehicle information, and warranty details
  • Address customer concerns, complaints, and feedback professionally
  • Coordinate with service advisors, technicians, and sales teams
  • Provide accurate information on automotive products, parts, and services
  • Track and update customer interactions in CRM systems
  • Follow up with customers to ensure issue resolution and satisfaction

Job Type: Full-time

Pay: ₹10, ₹16,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid time off
  • Provident Fund
  • Work from home

Work Location: Remote



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