Customer Service Representative
3 days ago
The Customer Support Executive – Automotive is responsible for delivering excellent customer service by assisting customers with inquiries related to vehicles, services, bookings, and after-sales support, while ensuring a smooth and satisfying customer experience.
Key Responsibilities:
- Handle customer inquiries via phone, email, chat, or in person
- Assist customers with service bookings, vehicle information, and warranty details
- Address customer concerns, complaints, and feedback professionally
- Coordinate with service advisors, technicians, and sales teams
- Provide accurate information on automotive products, parts, and services
- Track and update customer interactions in CRM systems
- Follow up with customers to ensure issue resolution and satisfaction
Job Type: Full-time
Pay: ₹10, ₹16,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
- Provident Fund
- Work from home
Work Location: Remote
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